Mercure Grand Jebel Hafeet Al Ain Hotel

The pool

Keep the pool open for longer

Great service, lovely place.

The staff are helpful and friendly and quick to sort out problems. We also appreciate the pool and mini golf facilities as we have young children.

We had a few problems with lighting, our safe and towels but these were dealt with promptly. The showers in the changing rooms were a bit hit and miss - only once did I get a shower at the right temperature. Either there was no hot water, or no cold water, or no water at all! Also, the hotel advertised an Oud player in its Arabic bar, so we got our children to stay up until 9.00pm (we had also been told that the bar served ice cream) only to find that the live music was a man with an electric keyboard, and no ice cream. We also found the food to be expensive and not always of good quality(cakes were stale and tasteless), although the breakfasts were good.

Alting.

Ingenting.

Meget smukke sceneri. Personalet var meget rart. Virkelig nød violinist og pianist spiller i lobbyen.

Maden var ok. Stemte ikke overens med prisen på værelserne.

Dagen i puljen var stor! Og så var personalet!

Hvis det ikke var for mit værelse kabelskabe døren falde ned konsollerne på mit ansigt .... Mangler middag ... At vide af hotellet medics alle vil være godt om morgenen ... Not! Var senere, efter ansigt begyndte at bløde dårligt ... Jeg blev taget til et hospital ... Kun fik tilbage omkring fire om morgenen!

The swimming pool.

Swimmingpoolen åben klokken 09:00 am, som er relativt sent som solen bliver så varmt på denne tid. Fortrinsvis hvis swimmingpoolen starter kl 07:00 i stedet.

Fugtigt var mindre, swiming pool vand var koldt, ingen rush på hotel.

Nej

Den overordnede stemning.

Intet i særdeleshed.