Mercure Grand Jebel Hafeet Al Ain Hotel

The pool

Keep the pool open for longer

Great service, lovely place.

The staff are helpful and friendly and quick to sort out problems. We also appreciate the pool and mini golf facilities as we have young children.

We had a few problems with lighting, our safe and towels but these were dealt with promptly. The showers in the changing rooms were a bit hit and miss - only once did I get a shower at the right temperature. Either there was no hot water, or no cold water, or no water at all! Also, the hotel advertised an Oud player in its Arabic bar, so we got our children to stay up until 9.00pm (we had also been told that the bar served ice cream) only to find that the live music was a man with an electric keyboard, and no ice cream. We also found the food to be expensive and not always of good quality(cakes were stale and tasteless), although the breakfasts were good.

Alt.

Ingenting.

Svært vakker natur. Personalet var veldig hyggelig. Likte fiolinist og pianist som spiller i lobbyen.

Maten var ok. Samsvarte ikke med prisen på rommene.

Dagen ved bassenget var stor! Og så var ansatte!

Hvis det ikke var for rommet mitt closet door fallende av braketten til ansiktet mitt .... Manglende middag ... Blir fortalt av hotellet medics alle vil være bra i morgen ... Ikke! Var senere, etter ansiktet begynte å blø dårlig ... Jeg ble tatt med til et sykehus ... Bare fikk tilbake rundt fire om morgenen!

Svømmebassenget.

Bassenget er åpent kl 09:00 am som er relativt sent som solen blir så varmt på denne tiden. Fortrinnsvis hvis svømmebassenget starter kl 07:00 am i stedet.

Fuktig var mindre, badebassenget vannet var kaldt, ingen rush på hotellet.

No

Den generelle atmosfæren.

Ingenting spesielt.