Mercure Grand Jebel Hafeet Al Ain Hotel

The pool

Keep the pool open for longer

Great service, lovely place.

The staff are helpful and friendly and quick to sort out problems. We also appreciate the pool and mini golf facilities as we have young children.

We had a few problems with lighting, our safe and towels but these were dealt with promptly. The showers in the changing rooms were a bit hit and miss - only once did I get a shower at the right temperature. Either there was no hot water, or no cold water, or no water at all! Also, the hotel advertised an Oud player in its Arabic bar, so we got our children to stay up until 9.00pm (we had also been told that the bar served ice cream) only to find that the live music was a man with an electric keyboard, and no ice cream. We also found the food to be expensive and not always of good quality(cakes were stale and tasteless), although the breakfasts were good.

一切。

什么也没有。

非常美丽的风景。工作人员是非常好的。真的很喜欢在大堂玩的小提琴家和钢琴家。

的食物是确定的。没有匹配的客房价格。

在游泳池的一天是伟大的！因此，工作人员！

如果不是我的房间衣柜门脱落的支架固定到我的脸......缺少晚餐...被告知酒店的医务人员都将是不错，早上...不！后来，后脸开始流了很多血......我被送进了医院......只有回来，早上四点左右！

游泳池。

上午09:00开放的游泳池，这是比较晚的，太阳在这个时候变得这么热。最好，如果在游泳池于07:00开始。

潮湿的少了，游泳的游泳池的水是凉的，不急于在酒店。

没有

整体氛围。

没什么特别的。