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Hilton San Francisco Union Square

 
333 O'Farrell St., San Francisco, California 94102, US
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Hotel overview
Hilton San Francisco Union Square

Overall Rating

Hilton San Francisco Union Square

Based on 28 Guest Reviews

9.4
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
9
  • Individual guest reviews for Hilton San Francisco Union Square

Reviewer Type
Purpose

















Cleanliness
10
Location
6
Hotel Staff
10
Comfort
9
Price/Quality
8

Rating

8.8
Main reason for choosing Hilton San Francisco Union Square: Other

We enjoyed the restaurant, the morning café and the mini market
Unfortunately, and not the hotel's fault, the area is not appealing or inviting.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Hilton San Francisco Union Square: Location

The whole experience, it was fantastic. Very quiet, very comfortable bed and extremely helpful staff. They helped us with lots of things, travel, restaurants and so on. Couldn't have asked for more.
Nothing
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Hilton San Francisco Union Square: Location

Very nice and clean place. Loved our room, I would definitely come back
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

9.8
Main reason for choosing Hilton San Francisco Union Square: Rate

Tge lafy at check in was very friendly and helpful the room was up to my expextations
Cleanliness
9
Location
10
Hotel Staff
9
Comfort
9
Price/Quality
10

Rating

9.3
Main reason for choosing Hilton San Francisco Union Square: Location

Great location. Lovely room.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Hilton San Francisco Union Square: Location

Cleanliness
8
Location
9
Hotel Staff
8
Comfort
8
Price/Quality
7

Rating

8.0
Main reason for choosing Hilton San Francisco Union Square: Location

Loved the location, and despite being a very busy hotel, we felt the staff were attentive
Clearly a major issue with the homeless around the location of the hotel. Not a fault of the hotel, but US needs a much better social justice program. Rooms were quite small, but the windows opening to the outside were great a feature and did assist in making the room feel larger
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Hilton San Francisco Union Square: Rate

Rom was nice, staff friendly and accommodating.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Hilton San Francisco Union Square: Other

Loved our view and was so nice that they gave me something for my 61st birthday. My daughter buys me tickets to the opera every birthday in November and we love staying at the hotel because of the comfort of the beds! What type of mattresses are those?
Needed good water bottles in room or when we checked in. Thunder Valley Hotel does this and also, not enough coffee was in the room or cream.
Cleanliness
9
Location
10
Hotel Staff
10
Comfort
9
Price/Quality
8

Rating

9.2
Main reason for choosing Hilton San Francisco Union Square: Facilities

Staff took good care of us; was able to get adjoining rooms for our grandkids.
No.
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