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Gaylord Texan Resort & Convention Center

 
1501 Gaylord Trl, Grapevine, Texas 76051, US
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Hotel overview
Gaylord Texan Resort & Convention Center

Overall Rating

Gaylord Texan Resort & Convention Center

Based on 137 Guest Reviews

9.4
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
9
  • Individual guest reviews for Gaylord Texan Resort & Convention Center

Reviewer Type
Purpose

















Cleanliness
9
Location
10
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

9.2
Main reason for choosing Gaylord Texan Resort & Convention Center: Location

I loved the feeling of being home
Cleanliness
10
Location
8
Hotel Staff
10
Comfort
10
Price/Quality
8

Rating

9.3
Main reason for choosing Gaylord Texan Resort & Convention Center: Facilities

I was a speaker at a conference there, but due to flight issues at DFW, I was VERY late. The night staffers were outstanding, and it allowed me to relax and enjoy my stay...
Cleanliness
9
Location
10
Hotel Staff
9
Comfort
9
Price/Quality
8

Rating

9.2
Main reason for choosing Gaylord Texan Resort & Convention Center: Reputation

Very nice.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
9

Rating

9.8
Main reason for choosing Gaylord Texan Resort & Convention Center: Rate

The staff was very helpful and accommodating when our reservation could not be found . She was determined to figure it out and make it right.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
8
Price/Quality
8

Rating

9.3
Main reason for choosing Gaylord Texan Resort & Convention Center: Reputation

This was our little ones first BIG trip. The balconies were his favorite part but he also really enjoyed being able to do the river walk and look at all the toy trains! The Water Park was awesome too!
My bed had a permanent body indention and was a bit uncomfortable, but all in all still better than 90% of other hotels I have stayed at!
Cleanliness
9
Location
10
Hotel Staff
10
Comfort
8
Price/Quality
10

Rating

9.5
Main reason for choosing Gaylord Texan Resort & Convention Center: Reputation

Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
1

Rating

8.5
Main reason for choosing Gaylord Texan Resort & Convention Center: Other

Being with my family the resort was very nice didn't care for the food st the Mexican restaurant.
Your prices are way to high !!!
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Gaylord Texan Resort & Convention Center: Facilities

It was great and the steak restaurant was delicious!
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

8.7
Main reason for choosing Gaylord Texan Resort & Convention Center: Reputation

Valet parking staff was very attentive and prompt. My brother had ordered champagne to be delivered to our room. Apparently it was going to be complicated for him to be billed, so he had to have it billed to our room, and then he reimbursed us. When I checked in, the hostess couldn't find any info about that in the computer; but within a couple of hours it arrived to our room. Odd...
I was surprised at the additional resort fee of $20 per day, and the cost for parking, even self-parking. Seriously! I would think self-parking would be included in the resort fee, and then I could understand paying more for valet parking. Since it was raining off/on all w/e I opted for valet.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Gaylord Texan Resort & Convention Center: Rate

The luxury of the hotel
None
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Grapevine
Rooms:
1 Room, 2 Adults
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