Embassy Suites Hotel Winston-Salem

 
460 N Cherry StWinston-SalemNorth Carolina 27101US
Embassy Suites Hotel Winston-Salem

Overall Rating

Embassy Suites Hotel Winston-Salem

Based on 12 Guest Reviews

8.8
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
8
  • Individual guest reviews for Embassy Suites Hotel Winston-Salem

Reviewer Type
Purpose

















Cleanliness
7
Location
7
Hotel Staff
7
Comfort
10
Price/Quality
9

Rating

7.8
Main reason for choosing Embassy Suites Hotel Winston-Salem: Rate

Cleanliness
9
Location
7
Hotel Staff
9
Comfort
7
Price/Quality
8

Rating

8.0
Main reason for choosing Embassy Suites Hotel Winston-Salem: Other

The hospitality of the staff, especially the over and beyond by Mr. Regan Starkie. The to-order breakfast eggs and the congeniality of the cooks and the attention by the servers. Twice out of the seven days we stayed, the room was not made up in the way it should have been, but the bathroom was and the kitchenette.
Though we got a great breakfast "for free", the parking charge seemed quite high. We were farther away from our favorite restaurants than we would have preferred, but your hotel could not help that.
Cleanliness
9
Location
10
Hotel Staff
7
Comfort
10
Price/Quality
8

Rating

9.0
Main reason for choosing Embassy Suites Hotel Winston-Salem: Location

I liked the ability to have supper there after a long day at a workshop. The staff in the restaurant area was very friendly. I also like the fact that there was a Starbuck's at the hotel. The suite was spacious and very nice.
The only think I did not like was a situation involving the staff's handling of a very loud, inconsiderate group of teenagers staying very close to my room. They were yelling back and forth, door left open, boom box going at top volume. After about an hour of trying to ignore this pandemonium, I called the front desk at 8 PM. Their response was that quiet hour was at 10PM! So, for two more hours, I endured this loud group. Eleven o'clock came, the noise went on. I finally called back down to the front desk at 11:30. They agreed to finally send a security guard up. Finally, at almost midnight, things quieted down.
Cleanliness
9
Location
9
Hotel Staff
10
Comfort
10
Price/Quality
8

Rating

9.3
Main reason for choosing Embassy Suites Hotel Winston-Salem: Other

Parking fees are unreasonable....go out for dinner and end up paying 2 daily rates.....
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Embassy Suites Hotel Winston-Salem: Location

The staff at this Embassy Suites was exceptionally welcoming, helpful and friendly. The room was comfortable and well-appointed. The breakfast buffet was well stocked and the food was hot and delicious. Self parking was conveniently located.
We had a second floor room on the street side and it was a little noisy - car and truck sounds plus people talking loudly on the street during the night/early morning.
Cleanliness
8
Location
9
Hotel Staff
8
Comfort
8
Price/Quality
5

Rating

7.0
Main reason for choosing Embassy Suites Hotel Winston-Salem: Location

Location; room size
Kitchen sink faucets loose; toilet flush cover loose
Cleanliness
10
Location
7
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

9.5
Main reason for choosing Embassy Suites Hotel Winston-Salem: Location

I have never stayed anywhere that had such exceptional service!
No
Cleanliness
9
Location
10
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

9.2
Main reason for choosing Embassy Suites Hotel Winston-Salem: Location

Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

9.0
Main reason for choosing Embassy Suites Hotel Winston-Salem: Rate

The complimentary breakfast was very nice. The food taste great and was very well presented.
I would like to have had a better sign outside the hotel indicating the building was the Embassy Suites and parking entrance.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
9

Rating

9.8
Main reason for choosing Embassy Suites Hotel Winston-Salem: Facilities

Breakfast, evenibg cocktails and snacks
No
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