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Grand Hotel

 
1505 North BroadwayMinotNorth Dakota 58703US
Grand Hotel

Overall Rating

Grand Hotel

Based on 10 Guest Reviews

7.9
Cleanliness
8
Location
9
Hotel Staff
8
Comfort
8
Price/Quality
7
  • Individual guest reviews for Grand Hotel

Reviewer Type
Purpose

















Cleanliness
10
Location
10
Hotel Staff
9
Comfort
10
Price/Quality
7

Rating

9.3
Main reason for choosing Grand Hotel: Rate

Good food. Quiet room. Near airport. SHUTTLE SERVICE TO AIRPORT. PROMO Wakeup call.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Grand Hotel: Location

The hotel staff was great.
The bar waitress were not very friendly and very slow.
Cleanliness
7
Location
7
Hotel Staff
7
Comfort
7
Price/Quality
7

Rating

7.0
Main reason for choosing Grand Hotel: Location

Cleanliness
8
Location
7
Hotel Staff
7
Comfort
8
Price/Quality
7

Rating

7.3
Main reason for choosing Grand Hotel: Other

Were hardely in our room being we were only in town one night for a wedding. I thought the furnishing and flooring were very nice.
There was a family with a dog across the hall that barked a lot and made it very hard to sleep. It was noisy in other respects also, but I suppose that is to be expected on the weekend and on 1st floor.
Cleanliness
6
Location
7
Hotel Staff
6
Comfort
8
Price/Quality
7

Rating

6.8
Main reason for choosing Grand Hotel: Other

The Temper-Pedic bed was amazing!
The hotel rooms were run down. Wall paper coming off the walls, and not super clean. An older establishment that needs renovations.
Cleanliness
4
Location
10
Hotel Staff
2
Comfort
3
Price/Quality
5

Rating

4.7
Main reason for choosing Grand Hotel: Location

Housekeeping employee Shawn Thomas should teach Customer Service to the rest of the staff!
Staff acted disinterested, bed was uncomfortable, when we went for our free breakfast for the 1st time on the 4th day that we were there it was a big hassle, our room wasn't cleaned or visited at all the last 3 days we were there!
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
7

Rating

9.0
Main reason for choosing Grand Hotel: Location

The EXCELLENT service by your drivers to and from the airport
Cleanliness
10
Location
10
Hotel Staff
8
Comfort
10
Price/Quality
6

Rating

9.0
Main reason for choosing Grand Hotel: Rate

Food was excellent and reasonably priced
Some registration staff young and not terribly professional
Cleanliness
8
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
6

Rating

8.3
Main reason for choosing Grand Hotel: Location

The shuttle service to the airport. Rooms where very comfortable.
We didn't use the pool as there were multiple birthday parties going on and no room for adults. for the cost of the room we would have liked had use the services available. Even with the comfort of the room we couldn't help notice ALL of the dust on the window coverings.
Cleanliness
7
Location
7
Hotel Staff
10
Comfort
7
Price/Quality
8

Rating

8.0
Main reason for choosing Grand Hotel: Location

The staff were great and patient. The power went out and their systems where down, but the staff remained patient and friendly to their guests.

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Minot
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1 Room, 2 Adults
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