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Hilton Garden Inn Jacksonville Airport

 
13503 Ranch Rd, Jacksonville, Florida 32218, US
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Hotel overview
Hilton Garden Inn Jacksonville Airport

Overall Rating

Hilton Garden Inn Jacksonville Airport

Based on 10 Guest Reviews

9
Cleanliness
9
Location
10
Hotel Staff
9
Comfort
9
Price/Quality
9
  • Individual guest reviews for Hilton Garden Inn Jacksonville Airport

Reviewer Type
Purpose

















Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
7

Rating

9.5
Main reason for choosing Hilton Garden Inn Jacksonville Airport: Rate

Friendliness of all staff!
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Hilton Garden Inn Jacksonville Airport: Location

Friendly staff and shuttle to airport
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
9

Rating

9.8
Main reason for choosing Hilton Garden Inn Jacksonville Airport: Rate

Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Hilton Garden Inn Jacksonville Airport: Location

Completely satisfied, staff was wonderful and very accommodating.
Cleanliness
5
Location
9
Hotel Staff
9
Comfort
7
Price/Quality
8

Rating

7.7
Main reason for choosing Hilton Garden Inn Jacksonville Airport: Location

1) Most (mind you not all) of the front desk staff were extremely nice, helpful, professional, and really made you feel sincerely welcomed.
1) I am only 5'10" and found the toilet way to low. 2) My wife fell in tub while taking a shower. The tub is way too slippery when bare feet are on the wet tub surface. Rubber mats are needed as a minimum. 3) Found dirt and hair on bathroom surfaces after room was cleaned.(could have been from using a dirty rag?).
Cleanliness
5
Location
10
Hotel Staff
1
Comfort
7
Price/Quality
7

Rating

5.5
Main reason for choosing Hilton Garden Inn Jacksonville Airport: Reputation

Location.
Service from shuttle and attitude of staff.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Hilton Garden Inn Jacksonville Airport: Location

It would have been nice to have had a cocktail lounge available to relax for a while instead of staying in our room or having to leave the premises. Any chance you will add one?
This review was originally written in French and translated by To view the original text click here
Cleanliness
9
Location
8
Hotel Staff
6
Comfort
8
Price/Quality
8

Rating

7.8
Main reason for choosing Hilton Garden Inn Jacksonville Airport: Rate

Very unhappy about the fact that we had paid for the room and told us that it was not paid! He had returned by mail the invoice to be paid back in a second time!
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Hilton Garden Inn Jacksonville Airport: Location

The delicious food on site.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
9
Price/Quality
9

Rating

9.7
Main reason for choosing Hilton Garden Inn Jacksonville Airport: Rate

Friendly, smiling faces at the front desk! Nice, clean room with a comfortable bed.

Your Search

Destination:
Jacksonville
Rooms:
1 Room, 2 Adults
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