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Mercure Toulouse Centre Wilson Capitole hotel

 
7 Rue LabedaToulouse31000FR
Mercure Toulouse Centre Wilson Capitole hotel

Property Location
With a stay at Mercure Toulouse Centre Wilson Capitole hotel, you'll be centrally located in Toulouse, within a 10-minute walk of Capitole de Toulouse and Place du Capitole. This 4-star hotel is 0.7 mi (1.1 km) from Museum of the Augustins and 0.7 mi (1.2 km) from Halle aux Grains Theater.

Rooms
Make yourself at home in one of the 95 air-conditioned rooms featuring minibars and...

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Hotel Rooms : 95

Hotel Chain : Mercure

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Rooms   Adults Children
Room 1
Solo traveller

Main reason for choosing Mercure Toulouse Centre Wilson Capitole hotel: Rate

Very helpful service at the reception, just wrong info about opening hours of a museum which meant vert long walk & getting wet . Breakfast service excellent ... Very good all around !

Rating

6.2
With friends

Main reason for choosing Mercure Toulouse Centre Wilson Capitole hotel: Rate

Was very dissappointed that bar closed so early, would have liked to have a coffee and brandy in an evening.

Rating

7.5
Solo traveller

Main reason for choosing Mercure Toulouse Centre Wilson Capitole hotel: Location

Only after arrival it appeared that the breakfast was not included. It nas mot emphasised while I was booking the hotel. Of course it had to be charged extra.

Rating

8.3
Mature couple

Main reason for choosing Mercure Toulouse Centre Wilson Capitole hotel: Rate

Location & very good breakfast.
On arrival we did not find the reception staff helpful, however there were some very helpful and pleasant staff. The room was very small and the air conditioning not very effective.

Rating

6.8
Group

Main reason for choosing Mercure Toulouse Centre Wilson Capitole hotel: Location

I booked a party of 12 people at the Mercure Wilson and guranteed 6 rooms for 5 nights with my credit card. On departure, the receptionist insisted that all rooms should be charged to my credit card, even though I pointed out to her that my credit card was only a gurantee and they should not take payment from it without my permission. I showed them my booking confirmation,where this was clearly stated, but they wouldn't have any of it. The General Manager was called but was most unhelpful. Eventually, after I threatened to cancel the payment, they agreed to refound my credit card and take individual payments. Their attitude and lack of coustomer care was appalling and spoiled an otherwise perfect brake. I will not use Mercure again.

Location

Rating

6.2
Solo traveller

Main reason for choosing Mercure Toulouse Centre Wilson Capitole hotel: Location

Best Hotel in Toulouse

Rating

8.6
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Destination:
Toulouse
Rooms:
1 Room, 2 Adults
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Room 1
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