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Swissotel The Stamford, Singapore

 
2 Stamford RoadSingapore178882SG
Swissotel The Stamford, Singapore

Overall Rating

Swissotel The Stamford, Singapore

Based on 41 Guest Reviews

8.3
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
8
Price/Quality
7
  • Individual guest reviews for Swissotel The Stamford, Singapore

Reviewer Type
Purpose

















Cleanliness
10
Location
9
Hotel Staff
10
Comfort
9
Price/Quality
9

Rating

9.4
Main reason for choosing Swissotel The Stamford, Singapore: Location

Very friendly staff, perfect room with enough comfort, great bed
Cleanliness
6
Location
5
Hotel Staff
6
Comfort
1
Price/Quality
2

Rating

4.0
Main reason for choosing Swissotel The Stamford, Singapore: Rate

This stay of 1 night instead of booked 7 nights was a disaster. I did not even open my luggage and left never to return. Still, I did know the Swissotels, including another bad one in Bangkok (Nailert Park) where I cut my stay short. It would take more time to explain all the shortcomings.

I liked the apparent friendliness at the reception, but even as guest of several Swissotels and 40year old customer of Swiss Airlines I received the worst possible single room, and had nobody to talk to ...........it seems not even robot work in that place. The guest is left to herself -
Y E S !!!!
Cleanliness
7
Location
10
Hotel Staff
9
Comfort
9

Rating

8.8
Main reason for choosing Swissotel The Stamford, Singapore: Location

Overall good hotel. A bit outdated style. Great view of the city if you get the right room. Though rooms could be cleaned better. Found a hair on my chair and could see some spots on bleached towels.

Very friendly staff. Very helpful as well.
Shortage/incompetence of staff in New Asia bar on the top level. It was very busy on Saturday night and it took approx. 20 minutes at the bar to get a drink. Each time!
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
9

Rating

9.8
Main reason for choosing Swissotel The Stamford, Singapore: Facilities

I have stayed at the Swissotel The Stamford a number of times and will continue to do so.

Perfect service, perfect location and the fact that the windows/balcony doors can be opened to let some fresh air in
The hotel lobby could do with a few more seating areas
This review was originally written in German and translated by To view the original text click here
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
9

Rating

9.8
Main reason for choosing Swissotel The Stamford, Singapore: Location

Very good hotel with great location and fantastic view!

Cleanliness
2
Location
9
Hotel Staff
4
Comfort
4
Price/Quality
4

Rating

4.6
Main reason for choosing Swissotel The Stamford, Singapore: Location

The glass panel dividing the bath tub and the toilet bowl is disgustingly filthy. It was particularly mouldy. Probably missed by inspectors/supervisors as the panel is usually folded when the shower is not being used. One needs only to sit on the toilet bowl to see how dirty the glass panels are.

The Harbour View from the 52nd level was superb.
The staff at the Reception were not friendly. I did not feel I was treated as a customer. The Check in counter staff operated more like an information counter.
This review was originally written in German and translated by To view the original text click here
Cleanliness
9
Location
8
Hotel Staff
9
Comfort
8
Price/Quality
6

Rating

8.0
Main reason for choosing Swissotel The Stamford, Singapore: Location

No mineral water, free of charge "1 liter = SGD 11.oo!
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
8

Rating

9.6
Main reason for choosing Swissotel The Stamford, Singapore: Location

Cleanliness
8
Location
9
Hotel Staff
9
Comfort
8
Price/Quality
7

Rating

8.2
Main reason for choosing Swissotel The Stamford, Singapore: Reputation

I have stayed several times at this hotel now and the rooms have ranged from poor to very good (suite) This room had recently been renovated and was pretty good. The price was a little dearer that I feel it should have been compared to what i have paid to stay at Pan Pacific in Singapore

Pool and Spa area
Nothing really although the new rule to wear shorts in the mens spa was a bit of problem
Cleanliness
8
Location
9
Hotel Staff
7
Comfort
8
Price/Quality
8

Rating

8.0
Main reason for choosing Swissotel The Stamford, Singapore: Location

The location of the hotel is very central in the city. Able to access to most shopping areas.

Near to shopping centre and MRT station
No carpark was provided to guest. Seems like the hotel is cater to foreigners that are not driving.

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