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Hollywood Casino & Hotel St. Louis

 
777 Casino Center Drive, Maryland Heights, Missouri 63043, US
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Hotel overview
Hollywood Casino & Hotel St. Louis

Overall Rating

Hollywood Casino & Hotel St. Louis

Based on 18 Guest Reviews

7.8
Cleanliness
7
Location
8
Hotel Staff
8
Comfort
8
Price/Quality
8
  • Individual guest reviews for Hollywood Casino & Hotel St. Louis

Reviewer Type
Purpose

















Cleanliness
9
Location
10
Hotel Staff
10
Comfort
9
Price/Quality
10

Rating

9.5
Main reason for choosing Hollywood Casino & Hotel St. Louis: Rate

No need to go out. Everything is right there
Cleanliness
10
Location
9
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

9.8
Main reason for choosing Hollywood Casino & Hotel St. Louis: Rate

Clean room good floor service
Cleanliness
8
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

9.7
Main reason for choosing Hollywood Casino & Hotel St. Louis: Rate

There were several restaurants in the hotel to chooses from and customers didn't have to leave the facility unless they wanted a specific entree not avilable on site.
There is no pool. Customers enjoy relaxing in a pool while vacationing.
Cleanliness
7
Location
7
Hotel Staff
7
Comfort
7
Price/Quality
7

Rating

7.0
Main reason for choosing Hollywood Casino & Hotel St. Louis: Location

I don't like the "new' LOOK of the casino..when it was a harrah's with the old decor it reminded me of las vegas..i'm old school and i liike the old 3 window slots..not these new ones with animals to match and letters to match must appeal to a younger crowd....and one more thing...i ordered a martini from the bar outside the casino turnstyles...and it was 13 dollars!!!! outrageous...this was my last visit to the hotel and the casino...next time i'll try ameristar. as far as the hotel is concerned, it was more than adequate.
Cleanliness
10
Location
10
Hotel Staff
9
Comfort
8
Price/Quality
8

Rating

9.0
Main reason for choosing Hollywood Casino & Hotel St. Louis: Facilities

Cleanliness
5
Location
8
Hotel Staff
8
Comfort
7
Price/Quality
8

Rating

7.3
Main reason for choosing Hollywood Casino & Hotel St. Louis: Facilities

Location
Our room 360 had dirty carpet spots. Mentioned it to the desk mgr.
Cleanliness
5
Location
5
Hotel Staff
5
Comfort
5
Price/Quality
5

Rating

4.8
Main reason for choosing Hollywood Casino & Hotel St. Louis: Rate

I did not appreciate having to pay $10 to check in an hour early. Bummer Also most Casinos have FREE drinks while you are playing. Our room REALLY needed new carpet. The buffet was the worse one we have ever tried.
Cleanliness
5
Location
8
Hotel Staff
8
Comfort
7
Price/Quality
8

Rating

7.3
Main reason for choosing Hollywood Casino & Hotel St. Louis: Rate

Hotel very nice location good
We stayed in room 360 carpet was dirty mentioned it to the staff at checkout
Cleanliness
8
Location
9
Hotel Staff
10
Comfort
9
Price/Quality
7

Rating

8.7
Main reason for choosing Hollywood Casino & Hotel St. Louis: Rate

Comfortable, friendly staff
Cleanliness
8
Location
8
Hotel Staff
9
Comfort
8
Price/Quality
4

Rating

7.5
Main reason for choosing Hollywood Casino & Hotel St. Louis: Reputation

We didn't like the fact you couldn't check in early, even though the room was ready, without paying extra; The cold drink machine on our floor was broken; We had trouble using our room key on the elevator and our room door; So many old slot machines.
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Destination:
Maryland Heights
Rooms:
1 Room, 2 Adults
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