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Residence Inn by Marriott Kingston Water's Edge

 
7 Earl StKingstonOntario K7L0A4CA
Residence Inn by Marriott Kingston Water's Edge

Overall Rating

Residence Inn by Marriott Kingston Water's Edge

Based on 7 Guest Reviews

8.8
Cleanliness
9
Location
10
Hotel Staff
9
Comfort
9
Price/Quality
8
  • Individual guest reviews for Residence Inn by Marriott Kingston Water's Edge

Reviewer Type
Purpose

















Cleanliness
8
Location
10
Hotel Staff
10
Comfort
9
Price/Quality
8

Rating

9.0
Main reason for choosing Residence Inn by Marriott Kingston Water's Edge: Rate

The Shower was almost dangerous. the floor was slick and there was no grab bar. I was in constant fear of falling.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Residence Inn by Marriott Kingston Water's Edge: Reputation

The staff at this hotel is amazing. The manager, Kate, and all her staff made my stay great. They were very accommodating, helpful and kind. The social events were a good way to meet people and get a free meal. It's close to everything in downtown Kingston.
I didn't like that the hotel didn't have a bar for you to relax at.
Cleanliness
10
Location
10
Hotel Staff
9
Comfort
10
Price/Quality
2

Rating

7.2
Main reason for choosing Residence Inn by Marriott Kingston Water's Edge: Location

The price was more than i have paid in NYC my last three trips. I assume the price was based on everything advertised yet the bar/restaurant wasn't open which to me should have been reflected in the price.
Cleanliness
7
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
8

Rating

8.7
Main reason for choosing Residence Inn by Marriott Kingston Water's Edge: Location

The front desk staff and manager were excellent in responding to room requests.
I think the cleaning staff could be better. Perhaps it's because it is a Residence Inn that everyday cleaning was not real thorough.
Cleanliness
9
Location
9
Hotel Staff
7
Comfort
8
Price/Quality
7

Rating

7.8
Main reason for choosing Residence Inn by Marriott Kingston Water's Edge: Other

Rooms are big and well equipped.
Pillows were very uncomfortable. Food service was just okay. Seemed disorganized and kept running out of food, cups etc.
Cleanliness
10
Location
10
Hotel Staff
9
Comfort
9
Price/Quality
10

Rating

9.5
Main reason for choosing Residence Inn by Marriott Kingston Water's Edge: Location

Location
Heating system is a little noisy at night but can be turned down
Cleanliness
10
Location
10
Hotel Staff
9
Comfort
10
Price/Quality
10

Rating

9.5
Main reason for choosing Residence Inn by Marriott Kingston Water's Edge: Reputation

This hotel is the best value I have ever seen. Each room is a suite. Kitchen, small dining table and living room. It's comfortable, clean and well designed. The price includes breakfast as well. We weren't crazy about the location of our room and without question they relocated us. It's our second stay and we'll be back. Good job management. It's good to see a place well run. Someone at the top obviously cares.
The florescent lighting in the lobby is harsh and it makes the hotel look like an economy level hotel, which it is in price but not service and offering. I think you'd do well by softening it up a bit.

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Destination:
Kingston
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1 Room, 2 Adults
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