Red Roof Inn Rochester - Henrietta

 
4820 W Henrietta RoadHenriettaNew York 14467US
Red Roof Inn Rochester - Henrietta

Overall Rating

Red Roof Inn Rochester - Henrietta

Based on 22 Guest Reviews

8.3
Cleanliness
8
Location
9
Hotel Staff
9
Comfort
8
Price/Quality
9
  • Individual guest reviews for Red Roof Inn Rochester - Henrietta

Reviewer Type
Purpose

















Cleanliness
5
Location
7
Hotel Staff
9
Comfort
7
Price/Quality
7

Rating

7.0
Main reason for choosing Red Roof Inn Rochester - Henrietta: Rate

Cleanliness
8
Location
9
Hotel Staff
6
Comfort
8
Price/Quality
9

Rating

7.7
Main reason for choosing Red Roof Inn Rochester - Henrietta: Rate

The cleanliness of the rooms and the ambiance,
Did not have a hair dryer
Cleanliness
8
Location
9
Hotel Staff
8
Comfort
9
Price/Quality
10

Rating

8.7
Main reason for choosing Red Roof Inn Rochester - Henrietta: Rate

The rooms were clean and the beds were comfortable. Front desk staff very nice and helpful. Great price for the value of the room.
Bathroom door did not close properly. Cleaning staff left the room to our door ajar -- very upsetting!!! Luckily nothing was stolen. Cleaning staff seen smoking while cleaning at a smoke-free hotel.
Cleanliness
7
Location
8
Hotel Staff
7
Comfort
7
Price/Quality
9

Rating

7.5
Main reason for choosing Red Roof Inn Rochester - Henrietta: Rate

Price, location, convenience, amenities
I did not receive a requested wake-up call for the second time in two visits; I reported this at checkout and the clerk told me there might be a problem with the phone; clock also did not work and toilet did not flush without holding down the handle while it refilled
Cleanliness
3
Location
7
Hotel Staff
7
Comfort
5
Price/Quality
7

Rating

5.7
Main reason for choosing Red Roof Inn Rochester - Henrietta: Location

Convenience to major highways and event we were in town for.
When we arrived the sheets and pillow cases had hair on them. And, there was paper garbage on the floor behind the refridgerator.
Cleanliness
5
Location
5
Hotel Staff
10
Comfort
8
Price/Quality
10

Rating

7.2
Main reason for choosing Red Roof Inn Rochester - Henrietta: Rate

The woman who checked us in was very kind. The beds were made up very prettily & they were very comfortable. The room was nice & warm when we arrived on a very cold, windy night.
The entrance to the hotel needs to be more defined. We had a very hard time distinguishing where to pull in from the main highway in the dark. The outside of the tub was dirty, but the rest of the room was nice.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Red Roof Inn Rochester - Henrietta: Location

I lOVED the fact that there was NO capeting. Being a "pet friendly" hotel it limited all the pet har accumulation. I am not a pet lover so it was perfect for me. I have stayed in "pet friendly" hotels before and the hair is always seems to be imbeded in the carpet. I normally do not stay in hotels that allow pets due to the hair. when I booked at this hotel it sliped my mind to double check. Due to the cleanliness of this hotel all worked out! The room I stayed in was so clean you could not even smell the "pet smell."I have family near so I will most definitely book at this hotel again!
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
7
Price/Quality
9

Rating

8.3
Main reason for choosing Red Roof Inn Rochester - Henrietta: Location

It was close to the Thruway
There was a dirty towel on the back of the bathroom door, unless they hang clean ones back there,
Cleanliness
9
Location
8
Hotel Staff
10
Comfort
7
Price/Quality
9

Rating

8.0
Main reason for choosing Red Roof Inn Rochester - Henrietta: Rate

Close to RIT, great price.
Cleanliness
8
Location
8
Hotel Staff
9
Comfort
8
Price/Quality
6

Rating

7.3
Main reason for choosing Red Roof Inn Rochester - Henrietta: Location

No complimentary breakfast

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1 Room, 2 Adults
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