The San Luis Resort, Spa & Conference Center

The feeling of being away on a vacation of relaxation.

This was our second stay at your hotel. This time there were 2 things that made my night one of less than desired sleep. We were on the 6 floor in room 625 on a Thursday night. The music from the pool/bar area was so loud that i could actually hear some of the words. I kept thinking that surely it would shut down soon but it went on into the night. also, the heat/air unit was unusually loud when it came on and shut down. I'm sorry to complain, but you asked.

Hotel staff very freindly, courteous, helpful and most of all very attentive

No

The attention to our needs from the staff.

Nothing.

Excellent staff!

Every thing was very good, from service to location.

Couldn't get a king size bed. The restaurant (steak house) on site was good but could have been better (food wise) for the price....and the dining area is too small and crampt.

The entire staff was outstanding! I stay in hotels 200 days a year and the San Luis was special! Whether the Xmas season or normal ops, it was a 10 from valet -valet!

Upon check-in there was a little problem, they immediately fixed this with an upgrade, and made this a memorable and special 20th Year Anniversary!!! The rooms, decor and location are well worth the extra dollars, and the heated pool with the H20 poolside Bar is really cozy and convenient! If we could get an upgrade every year on our anniversary, I believe we would do this every year at this wonderful hotel! Thank you an Luis for making this the best anniversary with all the special extras at no charge!!! :-)

It would be nice to have coffee in the lobby.

Commodité

Notre projet de loi comportait deux chefs d'accusation sur deux dates distinctes faites par quelqu'un d'autre. C'était Style & Co. (qui je pense est des vêtements @ $ 26.95 chacune). Il y avait aussi une charge de téléphone local appel de 0,64 $, ce qui nous a fait croire que quelqu'un a fait l'appel de notre chambre. On nous a dit au moment du départ que l'appel provenait de notre chambre et nous savons que nous ne l'a pas fait. Aussi nous garer notre voiture et à obtenir notre voiture pour une promenade le long du mur de la mer, il y avait une paire de dames bleu lunettes de lecture sur le siège arrière. Comment est-ce arrivé ..... ils ne pouvaient pas expliquer. Donc, nous avons eu quelques cas étranges.

Tout était très confortable et nous avons apprécié notre séjour

Nous avons laissé quelques vêtements et ils ont été accidentellement expédié ailleurs? /

Tout!