The San Luis Resort, Spa & Conference Center

The feeling of being away on a vacation of relaxation.

This was our second stay at your hotel. This time there were 2 things that made my night one of less than desired sleep. We were on the 6 floor in room 625 on a Thursday night. The music from the pool/bar area was so loud that i could actually hear some of the words. I kept thinking that surely it would shut down soon but it went on into the night. also, the heat/air unit was unusually loud when it came on and shut down. I'm sorry to complain, but you asked.

Hotel staff very freindly, courteous, helpful and most of all very attentive

No

The attention to our needs from the staff.

Nothing.

Excellent staff!

Every thing was very good, from service to location.

Couldn't get a king size bed. The restaurant (steak house) on site was good but could have been better (food wise) for the price....and the dining area is too small and crampt.

The entire staff was outstanding! I stay in hotels 200 days a year and the San Luis was special! Whether the Xmas season or normal ops, it was a 10 from valet -valet!

Upon check-in there was a little problem, they immediately fixed this with an upgrade, and made this a memorable and special 20th Year Anniversary!!! The rooms, decor and location are well worth the extra dollars, and the heated pool with the H20 poolside Bar is really cozy and convenient! If we could get an upgrade every year on our anniversary, I believe we would do this every year at this wonderful hotel! Thank you an Luis for making this the best anniversary with all the special extras at no charge!!! :-)

It would be nice to have coffee in the lobby.

Bequemlichkeit

Unsere Rechnung enthalten zwei Ladungen auf zwei getrennten Terminen von jemand anderem gemacht. Es war Style & Co. (was ich denke, ist Kleidung @ $ 26,95 pro Stück). Es gab auch einen Örtliche Telefonate in Höhe von 0,64 $, die uns glauben, dass jemand machte den Call von unserem Zimmer aus. Wir wurden bei der Abreise, dass der Anruf von unserem Zimmer kam erzählt und wir wissen, wir haben es nicht geschafft. Auch wir Valet parkten unser Auto und auf immer unser Auto für eine Fahrt entlang der Ufermauer, es war ein blauer Paar Damen Lesebrille auf dem Rücksitz. Wie konnte das passieren ..... sie nicht erklären konnte. So hatten wir ein paar seltsame Instanzen.

Alles war sehr komfortabel und wir haben unseren Aufenthalt genossen

Verließen wir einige Kleider und sie wurden versehentlich ausgeliefert woanders? /

Alles!