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Grand Naniloa Hotel Hilo - a Doubletree by Hilton

 
93 Banyan DrHiloHawaii Island 96720US
Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Property Location
With a stay at Grand Naniloa Hotel Hilo - a Doubletree by Hilton, you'll be centrally located in Hilo, steps from Hamakua Coast and within a 5-minute drive of Panaewa Rainforest Zoo. This golf hotel is 1.9 mi (3 km) from Pacific Tsunami Museum and 2.1 mi (3.4 km) from Lyman Museum.

Rooms
Make yourself at home in one of the 379 air-conditioned rooms featuring refrigerators and...

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Hotel Rooms : 379

Hotel Chain : Doubletree

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Rooms   Adults Children
Room 1
Mature couple

Main reason for choosing Grand Naniloa Hotel Hilo - a Doubletree by Hilton: Reputation

The location of course, but compared to the Hilo Hawaiian, it is much newer and cleaner and of higher quality. There are some very poor hotels in the vicinity and nothing competes with the new Doubletree by Hilton version of the Grand Naniloa. Of course this was Merrie Monarch week so all the special features such as the viewing party, fashion shows by Kini Zamora and Ari South, and the general excitement made for a different experience. What a treat to be allowed onboard the Hokulea, which was docked at the hotel for the week. The valet parking staff in particular were the best of the best. We fully intend to return to Hilo and stay here during a normal week.
I understand that such a special week has to be noisy, but the constant music from the restaurant was a bit loud, and sometimes quite annoying. Music is nit wallpaper and Hilton should look into mood sound installations as an alternative to incessant Jawaiian and the Hawaiian top 50.

Rating

9.7
Family with older children

Main reason for choosing Grand Naniloa Hotel Hilo - a Doubletree by Hilton: Location

We arrived well before the check-in time and they were super helpful and got us a room right away. I am allergic to down and they brought non-down pillows promptly when asked.

Rating

9.0
Mature couple

Main reason for choosing Grand Naniloa Hotel Hilo - a Doubletree by Hilton: Location

We enjoyed the stay. all the staff were very professional and friendly, the perfect combo. bar and restaurant staff the same . food at the the restaurant always good , sometimes exceptional ! mahalo Naniloa .

Rating

10
With friends

Main reason for choosing Grand Naniloa Hotel Hilo - a Doubletree by Hilton: Location

Lovely hotel, beautiful spot and wonderful staff - in particular Marieta and Rey
The restaurant food wasn't anything to rave about

Rating

10
Mature couple

Main reason for choosing Grand Naniloa Hotel Hilo - a Doubletree by Hilton: Location

It's location to everything in the Hilo area. I wish I had the time to play the 9 holes of golf.

Rating

9.8
With friends

Main reason for choosing Grand Naniloa Hotel Hilo - a Doubletree by Hilton: Location

The Junior suite is great
Would pay more for a higher quality breakfast

Rating

8.3
With friends

Main reason for choosing Grand Naniloa Hotel Hilo - a Doubletree by Hilton: Location

Great location and wonderful staff
Noisy a.c., even in the renovated section. windows that didn't open in the un-renovated section. i believe the renovation budget would have been better spent on maintenance. give the grand ol' girl a good scrub!

Rating

7.5
Solo traveller

Main reason for choosing Grand Naniloa Hotel Hilo - a Doubletree by Hilton: Rate

I liked it was close to the airport and easy to find. Though not much to look at from the outside, I was skeptical at first, the room I stayed in did have a beautiful view of the bay and was clean, comfortable, and cable television along with tiled floors and bathroom.
I thought for as many guests there were and the size of it, there should have been more staff available, especially when needing to take care of an acting up elevator and mystery alarm.

Rating

7.0
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