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Comfort Inn Medical Park

 
1816 Hillandale RdDurhamNorth Carolina 27705US
Comfort Inn Medical Park

Overall Rating

Comfort Inn Medical Park

Based on 16 Guest Reviews

7.7
Cleanliness
8
Location
9
Hotel Staff
7
Comfort
8
Price/Quality
8
  • Individual guest reviews for Comfort Inn Medical Park

Reviewer Type
Purpose

















Cleanliness
10
Location
10
Hotel Staff
8
Comfort
10
Price/Quality
10

Rating

9.5
Main reason for choosing Comfort Inn Medical Park: Rate

Staff for the most part was attentive to the needs of the guests. There was an issue with the hot water Saturday night, and they had it fixed by morning.They offered to allow me to go elsewhere without penalty, but it was not necessary.
The rear door on the basement floor had its security hardware removed, and was propped open most times. I don't know the neighborhood, but that is a security risk. There was no butter for the toast or cakes all the two weeks. The woman running the concession acted as though she didn't really want to ne ther4e.
Cleanliness
7
Location
7
Hotel Staff
8
Comfort
6
Price/Quality
7

Rating

7.2
Main reason for choosing Comfort Inn Medical Park: Location

Staff was friendly and helpful. Location was good for medical appointments.
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

9.0
Main reason for choosing Comfort Inn Medical Park: Location

Cleanliness
5
Location
9
Hotel Staff
5
Comfort
6
Price/Quality
7

Rating

6.5
Main reason for choosing Comfort Inn Medical Park: Location

Location
Several items: cleaning staff skipped our room on two of the three nights, fitness center in poor condition with at least three of 5 pieces of equipment unusable, finishes tired looking, bathroom fixtures so so
Cleanliness
4
Location
6
Hotel Staff
1
Comfort
5
Price/Quality
6

Rating

4.7
Main reason for choosing Comfort Inn Medical Park: Other

Staff was pleasant and helpful however they did not return the Kindle Fire that I left in the room. I am forgetful but they are not trustworthy.
Cleanliness
9
Location
10
Hotel Staff
8
Comfort
8
Price/Quality
8

Rating

8.5
Main reason for choosing Comfort Inn Medical Park: Location

Whatever was being used to clean in the hallways set off my allergies.
Cleanliness
7
Location
7
Hotel Staff
7
Comfort
7
Price/Quality
7

Rating

7.0
Main reason for choosing Comfort Inn Medical Park: Location

I would like to have had a fridge and microwave.
Cleanliness
7
Location
8
Hotel Staff
8
Comfort
7
Price/Quality
8

Rating

7.5
Main reason for choosing Comfort Inn Medical Park: Rate

Bathroom counterspace,close to Duke, bed, TV
Elevator, construction, bathtub size
Cleanliness
10
Location
9
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

9.7
Main reason for choosing Comfort Inn Medical Park: Rate

The check in took about 1 minute, very efficient.
Cleanliness
7
Location
9
Hotel Staff
5
Comfort
8
Price/Quality
9

Rating

7.7
Main reason for choosing Comfort Inn Medical Park: Facilities

For a stop over on a long trip,it was very convenient, restaurant right across the street. We chose it to have the option to swim, the weather didn't work out for it but there was potential.
Staff at the front desk were a little scarce when checking in. A lot of loud activity at a desk near the front desk made it hard to communicate with front desk staff
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