Quality Inn & Suites
1010 Washington Street E, Charleston, West Virginia 25301, US
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Overall Rating Quality Inn & Suites Based on 7 Guest Reviews
8.8
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- Individual guest reviews for Quality Inn & Suites
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Charles, Barnwell (us) Barnwell, United states of america With friends |
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Rating
7.7
Main reason for choosing Quality Inn & Suites: Other
The complimentary breakfast was excellent. I had no problems, it was quite and a great place to stay. Thank you for your hospitality.
Not really.
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Zeddie, Lexington (us) Lexington, United states of america Solo traveller |
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Rating
10
Main reason for choosing Quality Inn & Suites: Rate
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Nelson, Charlotte (us) Charlotte, United states of america Family with older children |
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Rating
8.7
Main reason for choosing Quality Inn & Suites: Rate
The staff was great!
Only one elevator for a building of that size is frankly not acceptable.
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Peter, Pittsburgh (us) Pittsburgh, United states of america Solo traveller |
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Rating
7.8
Main reason for choosing Quality Inn & Suites: Other
Great staff. I had an issue with the TV in my room, and the gentleman from maintenance was there within 3 minutes of me calling the desk. He resolved the problem quickly (power cord into back of TV was loose - I never thought to check it!). Front desk staff was very friendly and polite, greeting me every time I walked in the door. Gave me great recommendations of local places to eat, drink, etc. Com breakfast was nice too. If I were to recommend this hotel it would mainly be because of the staff and comp breakfast.
The hallways and corridors are dark, dreary, and need updating. My room seemed very dark too, even when I had all lights on. Room accommodations were newer though, and I slept very well on the comfortable bed. The TV remote, even though it was in a cover that stated that it had been cleaned, was filthy, and I almost asked for a new one but just cleaned it myself. I also didn't like the fact that you have to leave the lobby to get to the workout room and business center, especially when it's cold outside.
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Robin, Ansted (us) Ansted, United states of america With friends |
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Rating
10
Main reason for choosing Quality Inn & Suites: Rate
It is downtown and close to all attractions. The Hotel staff was very friendly and attentive. Thanks for making us comfortable. Look forward to staying there again soon!!
Robin Rutledge
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Debra, Apex (us) Apex, United states of america Family with young children |
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Rating
8.2
Main reason for choosing Quality Inn & Suites: Facilities
I liked the pool and the diversity of the people
The floors/carpet was very dirty. The kids had socks on & they were filthy in a short amount of time.
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Willard, Kenna (us) Kenna, United states of america Solo traveller |
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Rating
9.5
Main reason for choosing Quality Inn & Suites: Location
I like the easy check in and easy access to elevator.
Yes, the power going off at 9 in the morning and me having to walk down 7 flights of stairs to then be told I could not check out that they would write it down and let me know later.
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