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The Black Swan - The Inn Collection Group

 
Market Place Helmsley, York, YO62 5BJ, GB
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Hotel overview
The Black Swan - The Inn Collection Group

Overall Rating

The Black Swan - The Inn Collection Group

Based on 6 Guest Reviews

9
Cleanliness
9
Location
10
Hotel Staff
10
Comfort
8
Price/Quality
9
  • Individual guest reviews for The Black Swan - The Inn Collection Group

Reviewer Type
Purpose

















Cleanliness
9
Location
9
Hotel Staff
10
Comfort
5
Price/Quality
9

Rating

8.4
Main reason for choosing The Black Swan - The Inn Collection Group: Location

The Owners made us very welcome and the food was excellent. The room we were in was very cramped and boring but we did enjoy our stay.
Only the bedroom - although the bed was comfortable - it just was too cramped, especially the showerroom.
Cleanliness
9
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

9.8
Main reason for choosing The Black Swan - The Inn Collection Group: Rate

The friendlyness of the staff
Cleanliness
9
Location
10
Hotel Staff
8
Comfort
8
Price/Quality
6

Rating

8.2
Main reason for choosing The Black Swan - The Inn Collection Group: Reputation

Other guests
Little or no choice of time for evening meal,we were given 8.15pm with no earlier times available which we thought was rather late.
Cleanliness
8
Location
9
Hotel Staff
10
Comfort
8
Price/Quality
8

Rating

8.6
Main reason for choosing The Black Swan - The Inn Collection Group: Location

Food excellent,staff friendly ,relaxed atmosphere,not too expensive.

Dinner lovely room, good service excellent food.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing The Black Swan - The Inn Collection Group: Location

A lovely hotel and a beautiful location. Excellent service and very friendly.

Cleanliness
10
Location
9
Hotel Staff
10
Comfort
9
Price/Quality
8

Rating

9.2
Main reason for choosing The Black Swan - The Inn Collection Group: Reputation

Very lovely hotel enjoyed it very much my only critism is a bit expensive as breakfast was not included in price had to pay extra

The food was very good had a very good bedroom as well staff very helpful
None

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Destination:
York
Rooms:
1 Room, 2 Adults
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