Holiday Inn Sacramento Downtown-Arena, an IHG Hotel

Close to Old Town and Sutter's Fort.

No refrigerator in the room; had to pay for parking; terrible TV reception

It was a great place to stay with young children. It was conveniently located for the events to which we were going that weekend.

Lovely room and location - great value. Nice to have cold water in the lobby. My mom (85) couldn't walk as far as Old Towne so the shuttle driver gave us a lift which was very nice. I think if you advertised this as being available that more people would pick your hotel. Had a great stay. Thank you!

Prompt service from the staff.

Location to client site and Old Sac

Very convenient for us

No

The location was excellent!

I was disappointed at the staff in the front desk when I wanted to leave a feedback at the moment of my check out. My feedback was that Housekeeping should make sure to TURN OFF the alarm in the bedrooms as part of the routing since I got an alarm at 3:30am and my 10 and 12 years old got up scare because it was very loud not to mention that I was going to run a half marathon the next morning.... The lady at the front desk said that that was not part of the housekeeping job. I could not believe what I had just hear. Thanks for reading this message and hope that they may listen to you. Soraya Azevedo (room 1512) March 16