Hampton Inn & Suites McAllen

La limpieza del hotel

La comida del desayuno, nada variada.

Cleanness, courteous, nice service

Would be much better if there was liquid soap in the rooms instead of soap bars.

La situación del hotel simplemente contestaban que no

Ante la cantidad de gente que ocupaba el hotel, el personal no tomaba su responsabilidad para solucionar los problemas, simplemente contestaban que se acabó o que no había.

Very clean and organized room

The business center computer was worthless. the room air conditioners could not keep the room at 75 degrees and it was cool outside

Todo, pero en especial el servicio de la Van se me hace buenísimo, nos ayudó muchísimo.

Very clean and lots of space.

This was not a good experience. The air conditioner in my room went out at 4:30am and when I tried to call the front desk no one answered, had to get dressed and go downstairs to find someone. Then they offered to give me a different room but since I had already dressed and had to wait for maintenance I decided to checkout and ask for my room to be vochered or refunded, was told they couldn't do that. So I had to call Corporate and register a complaint. When I was leaving the night attendent ask me to call the GM after 8am when he gets in to talk to him about the situation. I advised them to have him call me, they had my contact information and I'm still waiting for him to call. Corporate has agreed to send me a voucher for one night, after I held for 45min to talk with them 3 days after I registered my complaint. Customer service is terrible at the Corporate level, so unless my free night is terrific, I won't be staying at Hamptom again.

Las personas son muy amables y el hotel es comodo.

Cierran temprano el servicio del comedor,

Det är mycket bekvämt väl hand om DIN PERSONLIGA.

RENGÖRING.

Definitivt inte BREAKFAST motsvarar förväntningarna, sanningen är att ÖKÄND GER DU bättre att inte Se, en våffla fantastiskt om en våffla maker för ALLA HOTEL Det var nästan 100% en person för OMRÅDET RESTAURANT , det gör ont NÄSTAN rått ägg, saften PURE KEMISKA SAK, en sak patetisk!,!.