Holiday Inn Kansas City Airport, an IHG Hotel

I wasn't pleased with the reservations. To start with, when the reservations where made the spokes person referenced free wifi, parking and breakfast. The front desk at the hotel said breakfast was not included. Secondly, the front desk quoted approximately 210.00 for a room for someone with a AAA membership. It would have been nice if I was asked that when the reservation was made instead of finding this when I brought the membership up at the hotel. It equates to me paying roughly an 80.00 dollar overcharge as I booked two room. As of now, if I don't hear back from you, I probably won't use your reservation process again.

Dennis our driver was helpful and kind, the front desk, and the breakfast buffet

Easy access and no congestion. Good staff.

Dirt under the bed.

Location to Expo Center.

CHECK IN....tried to push king bed after showing her my confirmation got my double. After hours restaurant service....45 minute wait...after 10 pm bartender explained the problem and gave me a muffin because I hadn't eaten all day and didn't want to wait. Accomodation was appreciated.

The food in the bar was excellent and so was the guy working there!

Staff very friendly, bartender was very funny and nice to visit with. The shuttle drivers were very friendly also. Will stay there again. AAA+++

It was comfortable. Restaurant was open late, so we could get something to eat without leaving.

Need to check on google maps, our directions had us looking for a road that was not showing on the street sign.