Yleinen Arvostelu Mercure Toulouse Centre Wilson Capitole hotel Perustuen 28 arvioon
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Lia, Amsterdam (nl) Amsterdam, Netherlands Aikuinen pariskunta |
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Jean-marie, Toulouse 04 (fr) Toulouse 04, France Aikuinen pariskunta |
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Alfonso Barcelona, Espanya Yksin matkustava |
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Jos olisin mennyt takaisin Toulouseen kysyä samaan hotelliin.
Eugene Saint etienne, France Aikuinen pariskunta |
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Erinomainen laatu Hinta Weekend.
Rene Toronto, on, Canada Aikuinen pariskunta |
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Erittäin tyytyväinen kaikin puolin. Jokaisessa vierailumme Toulousen päätimme hotellin.
Núria Espanya Yksin matkustava |
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Alessandro United kingdom Ryhmä |
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I booked a party of 12 people at the Mercure Wilson and guranteed 6 rooms for 5 nights with my credit card. On departure, the receptionist insisted that all rooms should be charged to my credit card, even though I pointed out to her that my credit card was only a gurantee and they should not take payment from it without my permission. I showed them my booking confirmation,where this was clearly stated, but they wouldn't have any of it. The General Manager was called but was most unhelpful. Eventually, after I threatened to cancel the payment, they agreed to refound my credit card and take individual payments. Their attitude and lack of coustomer care was appalling and spoiled an otherwise perfect brake. I will not use Mercure again.
Konstantin Yksin matkustava |
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