The Grand Brighton

海を表示します。快適なお部屋。朝食サービス

あさましさをわずかに感じて、浴室に洗面器で-ダブルルーム、1人は1つだけ石鹸例えば、1つのシャワーが！クレジットカードを使用して充電する。

海の眺めが美しかったです。

When I arrived at the hotel I was early, after confirming our room & giving credit card details, I asked the woman at reception if I could leave my travel bag to save carrying it around. I asked a porter where to leave my travel bag, he answered "dump it there, pointing to the floor". My partner looked at me in disgust and at this point the porter then asked another porter to put it on the bag trolley. The staff were impolite & gave wrong directions on 2 occasions within the hotel, i.e. I asked where the mens toilet was, I was told it was at the end of the foyer and to the right - it was actually to the left. The bath panels were hanging off, taped on with barcoded sellotape, toilet handle spun all the way around which made it difficult to flush. The bed was broken, it had a wooden chipboard board under the mattress, I bruised my leg while getting out of bed and banging it against the board. Also, it was not a double bed, it was 2 single beds pushed together. After I was given the room key, the staff did not tell me which floor or where the room was, I asked a porter who said "out the lift & turn left", it was actually on the 5th floor and to the left. The table was unstable, it wobbled when you touched it, also the table legs had quite a thick layer of dust on them, the paint was flaking off the window sill ledge, a window catch was hanging off the window. I was overall disgusted with what I experienced at my stay at the De Vere Grand Hotel as I could have stayed in a Bed & Breakfast for a fraction of the cost and with more superior standards than this alleged 5 star hotel. On my next trip to Brighton, I will never be staying at the De Vere Grand Hotel ever again. 5 weeks prior to this stay, my partner & myself had visited the De Vere Grand Hotel to see whether this hotel was suitable for our recent stay. We spoke to a porter at that time and he was very helpful and polite which assisted us in our decision to book the De Vere Grand Hotel on this recent stay. What we experienced 5 weeks ago with the helpful porter to what we experienced last weekend was on complete different levels.

快適なベッド。優秀なベッドリネン。調理された朝食が良好です。優秀なコンシェルジュ。

無関心の一般的な空気と無愛想な受付、軽蔑に国境を接する。スタッフの休憩良い。メインひどく縮小シャワーヘッド。ハンドバス間で噴出するシャワーを開催しました。さびたdamangeする浴槽。金型封止剤に注入。一般的に貧困層を修復します。

朝食

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スタッフやコンシェルジュはとても親切で参考になった

場所、ベッドの快適さ、階段、朝食、スタッフ、バルブ、シャワーサーモスタット

海の見える部屋は少しうるさいの道のために/夜遅くまでrevellers、ウィンドウを正しく閉じていないが、テレビや画像、特にバーの貧困された更新が必要