Holiday Inn Sacramento Downtown-Arena, an IHG Hotel

The parking is ridiculous. We may not choose this hotel again because of this.

Everyone was as nice and helpful as they could be. We only stayed one night but we had a great time. The staff helped with all of our transportation and sight seeing questions. The food was Great in the resturant!

Frienly, helpful staff, comfortable accomodations.

Five empty miniature Jack Daniels bottles were left in the cushions of the couch.

The walking distance to old sacramento and other shopping.

The heating unit in our rm. did not work at all. It was 28 degrees out that night. We tried for 4 hrs to get someone to come fix it so we could have heat - no one did. Our toilet barely flushed. It ran all night and kept us awake. We had to jiggle the handle to get it to respond - which it took along time. There were times we thought it wouldn't work. The phone had no dial tone. The alarm clock went off very early, loudly - twice. After four hours we gave up on the heat and asked for extra blankets. After two or three attempts, two men arrived with two extremely thin blankets. There was no fan in the bathroom. That worked to our advantage since the steam from the shower warmed the room enough to take a shower since the room was freezing. We were shivering in the room. We waited until 10:20 pm for someone to fix the heater. Due to needing some rest, we gave up and asked for blankets.

Staff was very pleasant and helpful.

Staff was super friendly and helpful, fitness center was great.

La habitación era muy agradable. Me había pedido que se callara, y en esta habitación 502 no había ruido de la autopista, pero el aire acondicionado / calefacción hizo tanto ruido que me abstuve de su uso. Agradezco especialmente no sólo un personal amable y cualificado (de personal del servicio de bar a restaurante para mujer de la limpieza), pero el desayuno incluido patatas de verdad!

Sólo mi habitación aire acondicionado / calefacción.

Tasa así como la ubicación

El desayuno y el amable personal del hotel.

Excelente ubicación