Glenstone Lodge

The front desk staff was very courteous and attentive. We had a couple of issues with our room and it was immediately handled to our satisfaction.

Service in the restaurant wasn’t very good. Our server disappeared after her initial visit to serve our drinks. Had to ask another employee to refill our drinks. Our dishes were never cleared being it was buffet style. She never checked on us to see if everything was good. Disappointed in our service.

It is really a nice place with a beautiful pool with the waterfall. We received an upgrade and the room was huge and nice!

Not against the hotel, but the kids groups that are there in Gatlinburg, need to set a curfew on the kids. The door slamming and running the halls going on until after 1:00 AM was the worst part!

We were very disappointed. The was a waterfall right outside our room that ran until 10 pm. It was so loud you could not hear the tv. There was a group of high school kids in the pool. They were yelling and screaming. Since it is an indoor pool there was a very loud echo effect. When we talked to the front desk about the noise level they would not do anything about it. The room was dark. The light bulbs were dull and yellow, if they worked at all. Most of the outlets did not work. We will not be back.

Bu sessiz ve temiz idi. Tahtakuruları için ekranı net geldi. İyi.

# 1: biri sadece boşaltmaya yardımcı arabaları var HAS olduğu zamanlar vardır. Cerrahi sonrası komplikasyon - Bir motel / otel beşinci kata kişinin çanta almak için bir yol olduğunu bir beklentidir. NO ARABALARI EVER...PM / AM VAR İDİ. Personel (? Ben inanmıyorum - nasıl dolaşmak yok) insanlar sadece kendi odalarında arabaları tutmak söyledi arabaları sağlayın. # 2: Oda 523 internet servis yoktu. Ön büro masasına bilgisayar getirmek ve yönlendirici göreceği yerde kullanmak söyledi. Bazı acil bir iş üzerinde çalışmak benim telefon kullanmak zorunda kaldı. # 3: banyo kapı kolu / kilit işe yaramadı. # 4: Biz banyo ışığı kapatmak koyamadık. Anahtarı bozulur. # 5: Gatlinburg çoğu yerlerde odada buzdolabı var. Her yıl bir aile birleşimi hafta sonu başlayacak Gatlinburg geliyor. Her yıl farklı bir motelde kaldı - genellikle. Başka seçenekler varsa ben Gladstone kalmak asla.

Komodin paramparça edildi.

İyi Yer, iyi breakfest

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