Isle Casino Hotel - Waterloo

The food was great, the staff was friendly the service was wonderful I had a wonderful stay at the hotel

Friendly

No

I enjoy the hotel and casino

I thought check instaff was not too friendly. We arrived early and I was told we had to wait about 30 minutes which was no oroblem. I went back in 30 minutes to check in and others were being checked in but I was told we needed to wait since it was a smoking room and we would possibly need to wait until 4:00.I thought we should have been told this when we first tried to check in. I thought the gentleman was rude about it. We drove in from out of State and had our granddaughter with us and we would have left and come back but were under the assumption it would be 30 minutes so we waited in the lobby.

The quietness of our room and the beds were really comfortable.

Was disappointed that the buffet was closed.

The quietness of my room.

No

The price, the cleaniness, the quietness, and darkness of room.

Choice of restaurants.

The clean, comfortable room...............very plush.

It eas very good!!

Seeing family