L'Auberge Casino Resort Lake Charles

The room was wonderful! Lovely accomdations! Everything was perfect and so comfortable!

The stay was very relaxing and I enjoyed myself very much. This was my first mini trip since my wife's passing in october and it was something I really needed..

No

Gambled

Location and services avaiable

Room felt very humid

Had a fabulous time floated in the lazy river, a good time at the pool everything was really clean pool wait staff is exceptional, great attitude won $170

Our room was perfect with the perfect view overlooking the pool. The beds are solid and very comfortable. Everything in the room and bathroom was spotless and clean as a whistle. We toured the entire hotel and stores and I don't think I've ever seen such a cleaner facility. Your staff is to be congratulated on their hard work. I look forward to staying at the hotel again. Also, I noticed the attendants in the casino keep the area pretty much cleaned up which I can imagine with the number of people in and out of the casino. All employees we came into contact with were very friendly and helpful.

It was great having different restaurant options and having the casino on the premises was a positive.

It would have been nice for the lazy rive to be heated so our daughter could swim.

It was our 41st anniversary so we splurged and decided to stay at L'Auberge. I mentioned in passing the reason for our visit and they upgraded our regular room to a suite on the 9th floor FREE of charge! It was a very pleasant and much appreciated surprise. All of the staff we came in contact with for whatever reason were very helpful and friendly.

Plenty of parking. Clean and comfortable room. Excellent food at the buffet though a little pricey . Lady at rewards card desk near check in very nice and helpful updating my card.

People at main rewards card desk not helpful when I inquired about information on getting a meal comp.Was disappointed that the buffet wasn’t open for breakfast