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Property Location Rooms Hotel Rooms : 403 Hotel Chain : Novotel
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Peter, Bangkok (th) (Bangkok, Thailand)
Main reason for choosing Novotel Singapore Clarke Quay: Location
Check in was smooth and staff attentive. Likewise check out
There was a problem with internet in room - when logging on no user name or password requested and my firewall blocked log on.
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Ann, Huddersfield (uk) (Huddersfield, )
Main reason for choosing Novotel Singapore Clarke Quay: Location
The choices of breakfasts, the swimming pool very good seating and shading, lovely rooms and first class bathrooms. The lady who ran the bar, I think she was called Patricia was lovely, she was so obliging and friendly. All the staff were very helpful and friendly.
Having to climb a lot of stairs to get to the swimming pool which you had to go down to the 6th floor then climb back up to the 7th floor. I know the reason is security but for us older customers who may just want to lay by this fabulous pool it was difficult.
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Michael, Brisbane (au) (Brisbane, Australia)
Main reason for choosing Novotel Singapore Clarke Quay: Location
The rooms were old but recently refurbished. Consequently they were more spacious than newer hotel rooms. I always like a shower that is separate from the bath. Also the rooms were very clean. The location of the hotel is great - right on the river and next to a MRT station.
Like all Singapore hotels, checking in takes an eternity and results, often, in long queues.
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Gary, Dublin (ie) (Dublin, Ireland)
Main reason for choosing Novotel Singapore Clarke Quay: Rate
I went to visit friends
No the hotel was perfect
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Alan J., Booked Offline (us) (Booked offline, United states of america)
Main reason for choosing Novotel Singapore Clarke Quay: Rate
Location,room,staff
Pool. Not enough chairs and towels. Food left around chairs and on ground. We were not able to use the pool facility due to those problems. The workout room was also sub standard as it had very few machines and one was broken.
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Anonymous (Pfeffingen, Switzerland)
Main reason for choosing Novotel Singapore Clarke Quay: Location
Great location
Internet not included in room price
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Michael, Milnerton, Cape Town (za) (Milnerton, cape town, South africa)
Main reason for choosing Novotel Singapore Clarke Quay: Location
Position was everything for me. I enjoyed the stay and was treated well
It was a little confusing at first having to check in on the 7th floor.
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Anonymous (Gungahlin, Australia)
Main reason for choosing Novotel Singapore Clarke Quay: Other
Very convenient location.
Despite booking 3 months beforehand, a twin deluxe room was not available for us on arrival, and one of us had to sleep on a trundle bed. I had to hassle the staff to get us moved to a twin room the next day.
It's a quality hotel, but not sure it's worth $300 a night (which is what it amounts to when you include room cleaning fee and GST).
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Vincent (Paris, France)
Main reason for choosing Novotel Singapore Clarke Quay: Rate
Central place in clarke quay, nice swimmimg pool, friendly staff, nice view on singapore river
No access to panoramic view on top floor
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Pauline (Lullington, swadlincote, United kingdom)
Main reason for choosing Novotel Singapore Clarke Quay: Reputation
Firstly we had a free upgrade, a early in check in, the staff are very helpful, this is are second stay the Clarke Quay and we would recommend this hotel to anyone we know going to Singapore
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