Red Roof Inn PLUS+ West Springfield

 
1254 Riverdale StreetWest SpringfieldMassachusetts 01089US
Red Roof Inn PLUS+ West Springfield

Overall Rating

Red Roof Inn PLUS+ West Springfield

Based on 13 Guest Reviews

8.2
Cleanliness
9
Location
8
Hotel Staff
8
Comfort
8
Price/Quality
8
  • Individual guest reviews for Red Roof Inn PLUS+ West Springfield

Reviewer Type
Purpose

















Cleanliness
9
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
9

Rating

9.7
Main reason for choosing Red Roof Inn PLUS+ West Springfield: Rate

We where very comfortable at your stay place is clean but the price could come down some
Cleanliness
7
Location
7
Hotel Staff
7
Comfort
7
Price/Quality
7

Rating

7.0
Main reason for choosing Red Roof Inn PLUS+ West Springfield: Location

I cannot receive a receipt to my email address (stephen@morganhorse.com). I've tried both the Hotel and Expedia lines all day with out luck. PLEASE get me a receipt for my expense account submission
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Red Roof Inn PLUS+ West Springfield: Location

William the front desk clerk was very sharp and efficient - a pleasure to see after a long drive.
Cleanliness
5
Location
7
Hotel Staff
7
Comfort
7
Price/Quality
5

Rating

6.0
Main reason for choosing Red Roof Inn PLUS+ West Springfield: Location

We stayed 2 nights. We left at 8am and returned at 3pm to find our room not cleaned. The alarm clock was unplugged. I plugged it in and set the time only to have the alarm go off at midnight. It is a non smoking hotel, but no one cleans up the cigarette butts outside the rooms or on the walkways and parking lots. The drain in the tub was clogged.
Cleanliness
7
Location
7
Hotel Staff
7
Comfort
7
Price/Quality
7

Rating

7.0
Main reason for choosing Red Roof Inn PLUS+ West Springfield: Location

Cleanliness
8
Location
8
Hotel Staff
9
Comfort
8
Price/Quality
7

Rating

8.0
Main reason for choosing Red Roof Inn PLUS+ West Springfield: Location

Cleanliness
10
Location
8
Hotel Staff
8
Comfort
10
Price/Quality
8

Rating

8.5
Main reason for choosing Red Roof Inn PLUS+ West Springfield: Rate

Dog friendly policy was very helpful. Room seemed like it was recently renovated. Everything was new and clean. Beds were very comfortable.
No
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Red Roof Inn PLUS+ West Springfield: Rate

One of the cleanest motels we stay at. They also allow dogs and have plenty of room for walking them, well lit and supply poop bag station (though I always carry my own bags).
Cleanliness
10
Location
10
Hotel Staff
7
Comfort
7
Price/Quality
8

Rating

8.2
Main reason for choosing Red Roof Inn PLUS+ West Springfield: Rate

The room was beautiful and spotless!!!
The older gentleman who was checking me out at 430 am was so rude when I asked a question, I couldn't believe it. When I called him on his rudeness, he quickly backed off. Don't know if I would stay there again because of this man's treatment towards me.
Cleanliness
10
Location
5
Hotel Staff
10
Comfort
4
Price/Quality
5

Rating

6.8
Main reason for choosing Red Roof Inn PLUS+ West Springfield: Reputation

The room was very clean, the bed had 2 pillows for each person; there was plenty of linens, the staff was friendly and polite. The toiletries were good quality and ample size for 2 people.
There was no mat on the tub floor to keep you from slipping when you got into the shower. With no grab bar on the inside wall, this made it dangerous.
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