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Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

 
522 Heritage Rd, Southbury, Connecticut 06488, US
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Hotel overview
Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Overall Rating

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Based on 33 Guest Reviews

9.2
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9
  • Individual guest reviews for Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Reviewer Type
Purpose

















Cleanliness
8
Location
8
Hotel Staff
8
Comfort
8
Price/Quality
7

Rating

7.8
Main reason for choosing Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection: Location

Hallway wrinkled carpet is a trrp hazard.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection: Facilities

Front desk ladies were exceptional. ...very good check in..
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
9

Rating

9.8
Main reason for choosing Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection: Location

The location served us very well. The staff was friendly and prompt in their service.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
7

Rating

9.0
Main reason for choosing Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection: Rate

Friendly atmosphere!
Did not allow early check in.
Cleanliness
10
Location
8
Hotel Staff
10
Comfort
9
Price/Quality
9

Rating

9.0
Main reason for choosing Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection: Location

Bed comfortable, clean attractive room, good shower, enough outlets and nice staff.
Bathroom is on the small side, coffee in lobby awful.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
8

Rating

9.7
Main reason for choosing Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection: Reputation

Clean.
When we checked in, we asked what the brunch buffet at their hotel restaurant opened. The nice young lady told us it begins at noon and we don't need to make reservations. We made a date with two friends to meet us there at noon. The next morning another person at the desk told us there was no brunch and breakfast closed at 10. We changed our plans and met our friends at their cafe' Bar. It was very nice. I heard the night person at the desk was new and in training. Other than this confussion, our stay was great.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection: Rate

Location to family
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

9.0
Main reason for choosing Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection: Rate

The bartender Brandi at the Tavern was very efficient and nice.
Cleanliness
9
Location
10
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

9.2
Main reason for choosing Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection: Location

The renovations are impressive...I've been stopping there for a number of years
My wakeup call was 30 minutes late...needed to get on the road soon than I did....
Cleanliness
9
Location
10
Hotel Staff
9
Comfort
9
Price/Quality
10

Rating

9.5
Main reason for choosing Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection: Location

We love staying at the Heritage Hotel because of all the amazing amenities We particularly like the amazing workout facility, pool and spa.
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Southbury
Rooms:
1 Room, 2 Adults
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