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Swissotel Merchant Court (SG Clean)

 
20 Merchant RoadSingapore058281SG
Swissotel Merchant Court (SG Clean)

Overall Rating

Swissotel Merchant Court (SG Clean)

Based on 43 Guest Reviews

8
Cleanliness
8
Location
9
Hotel Staff
8
Comfort
8
Price/Quality
7
  • Individual guest reviews for Swissotel Merchant Court (SG Clean)

Reviewer Type
Purpose

















Cleanliness
9
Location
10
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

9.2
Main reason for choosing Swissotel Merchant Court (SG Clean): Location

GREAT LOCATION , TOP RESTAURANT FRIENDLY SERVICE WILL STAY THERE AGAIN
WOULD HAVE PREFERED A ROOM OVERLOOKING THE RIVER. MAYBE NEXT TIME I WILL BE LUCKY
Cleanliness
8
Location
9
Hotel Staff
8
Comfort
8
Price/Quality
7

Rating

8.0
Main reason for choosing Swissotel Merchant Court (SG Clean): Location

Swimming pool.
Coffee machine sometime not work.
Cleanliness
8
Location
9
Hotel Staff
7
Comfort
7
Price/Quality
6

Rating

7.5
Main reason for choosing Swissotel Merchant Court (SG Clean): Location

It's just a great location.
For the price, it was a pretty small room. The sliding glass door arrangement in the bath/shower easily leaks water onto the floor.
Cleanliness
9
Location
10
Hotel Staff
10
Comfort
9
Price/Quality
9

Rating

9.3
Main reason for choosing Swissotel Merchant Court (SG Clean): Location

I was really impressed by the staff. Nothing was too much trouble. They were always helpful and cautious.
I saw a safety issue in the bathroom whereby the floor level was some 3-4" below the base of the bath so that when you step out it was difficult to realise the depth perception and I nearly fell. I am sure that someone older and less agile would most likely have fallen. There is also no toilet brush provided and as everyone knows there are some occasions where a brush would be handy to save some embarrassment.
Cleanliness
8
Location
10
Hotel Staff
8
Comfort
9
Price/Quality
7

Rating

8.5
Main reason for choosing Swissotel Merchant Court (SG Clean): Location

Very well located on Clarke Quay. Very close to lots of restuarants etc and an MRT station is on the doorstep to reach other Singapore attractions.
Bathrooms are very dated (15 to 20 years old maybe?). Urgently in need of a refurb. I may be being a bit picky but at £160 per night you expect a bit better from an international hotel chain. Otherwise hotel was fine.
Cleanliness
8
Location
9
Hotel Staff
7
Comfort
8
Price/Quality
7

Rating

7.8
Main reason for choosing Swissotel Merchant Court (SG Clean): Location

The location, near to the river, there is a lot of things to enjoy at the clarke quay
Cleanliness
7
Location
9
Hotel Staff
8
Comfort
8
Price/Quality
8

Rating

8.2
Main reason for choosing Swissotel Merchant Court (SG Clean): Location

Mohamed at reception/concierge was extremely helpful confirming our onward flights, all concierge staff were great. Breakfast buffet is sensational, at market cafe venue. However we had executive club rooms and it was not worth the extra cost, and club room breakfasts were limited, so we switched to the market cafe. Was also noisy from executive club venue as our bedroom was directly below, and the constant scraping of tables and chairs above our heads was disturbing. My 3rd visit to this hotel, but will try another hotel on next visit,. Laundry costs very expensive.
On Arrival did not have a room facing Clarke Quay, and the bathroom was not cleaned properly, dustbin unemptied from previous guests, and bottled water was empty and not replaced
Cleanliness
9
Location
9
Hotel Staff
7
Comfort
9
Price/Quality
7

Rating

8.2
Main reason for choosing Swissotel Merchant Court (SG Clean): Location

Very convenient location, good size room; clean and comfortable
This review was originally written in French and translated by To view the original text click here
Cleanliness
9
Location
10
Hotel Staff
8
Comfort
7
Price/Quality
8

Rating

8.5
Main reason for choosing Swissotel Merchant Court (SG Clean): Location

The Swissotel Merchant Court offers the best situation we can find in Singapore near the Singapore River in 2 steps from Chinatown and the business district. The night is the liveliest place in town with a whole host of restaurants along the river featuring cuisines of the world. We can not find a better situation for a city tour that the hotel is easily walkable.
The rooms are relatively small but very well equipped and well soundproofed. The breakfast buffet is quite expensive but if you're not too early risers, you can find cafés opened near the hotel.
Cleanliness
9
Location
9
Hotel Staff
10
Comfort
8
Price/Quality
7

Rating

8.7
Main reason for choosing Swissotel Merchant Court (SG Clean): Location

It is consistantly good each and every time that I stay there.
Nothing that warrants a mention.
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