Kimpton Alton Hotel - Fisherman's Wharf, an IHG Hotel

 
2700 JONES STREETSan FranciscoCalifornia 94133US
Kimpton Alton Hotel - Fisherman's Wharf, an IHG Hotel

Overall Rating

Kimpton Alton Hotel - Fisherman's Wharf, an IHG Hotel

Based on 60 Guest Reviews

7.8
Cleanliness
8
Location
9
Hotel Staff
8
Comfort
8
Price/Quality
7
  • Individual guest reviews for Kimpton Alton Hotel - Fisherman's Wharf, an IHG Hotel

Reviewer Type
Purpose

















Cleanliness
7
Location
8
Hotel Staff
9
Comfort
8
Price/Quality
8

Rating

8.2
Main reason for choosing Kimpton Alton Hotel - Fisherman's Wharf, an IHG Hotel: Location

Room was clean and location was very good.
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
7

Rating

8.3
Main reason for choosing Kimpton Alton Hotel - Fisherman's Wharf, an IHG Hotel: Location

Location and safe in the room to secure our belongings.
No breakfast included.
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
7

Rating

8.3
Main reason for choosing Kimpton Alton Hotel - Fisherman's Wharf, an IHG Hotel: Location

Very clean and comfortable. Great access to the Wharf and plenty of restaurants.
Cleanliness
9
Location
10
Hotel Staff
10
Comfort
9
Price/Quality
9

Rating

9.5
Main reason for choosing Kimpton Alton Hotel - Fisherman's Wharf, an IHG Hotel: Rate

Location and people
Nothing
Cleanliness
7
Location
7
Hotel Staff
9
Comfort
8
Price/Quality
1

Rating

6.5
Main reason for choosing Kimpton Alton Hotel - Fisherman's Wharf, an IHG Hotel: Location

Location was very good.
Price is too high for the lower end quality. Room did not have some of the basics, no tissues in bathroom, no bedding in the room for sofa bed, no plastic liner for ice bucket.
Cleanliness
10
Location
8
Hotel Staff
10
Comfort
8
Price/Quality
7

Rating

8.0
Main reason for choosing Kimpton Alton Hotel - Fisherman's Wharf, an IHG Hotel: Location

Internet was way too slow and sometimes not working at all
Cleanliness
10
Location
10
Hotel Staff
7
Comfort
10
Price/Quality
7

Rating

7.7
Main reason for choosing Kimpton Alton Hotel - Fisherman's Wharf, an IHG Hotel: Location

The weather was FANTASTIC!!
I was very disappointed in that your buffet breakfast was not offered during our stay due to renovation. A discount for our room or for the adjoining restaurant would have been nice. Also, the service desk was unoccupied at various times, creating the inconvenience of walking to the other building in order to speak in-person with hotel staff. In addition, another member of our traveling party became frantic and hysterical when she got locked in her hotel room. A maintenance man had to remove the lock from the door in order for her to exit. Based upon these experiences, I would recommend this hotel only with reserve.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

9.5
Main reason for choosing Kimpton Alton Hotel - Fisherman's Wharf, an IHG Hotel: Location

I am always happy with the hotel and its location and plenty of parking on my regular visits to SF.
I was disappointed in the dinner menu at the restaurant. I am allergic to dairy and there was nothing without cheese or meat for me. The chef accommodated my request, but it was just steamed vegetables on top of pasta, not very appetizing or delicious. In such a big hotel chain in a huge metropolitan city I was surprised at this lack of option.
Cleanliness
7
Location
7
Hotel Staff
7
Comfort
7
Price/Quality
7

Rating

7.0
Main reason for choosing Kimpton Alton Hotel - Fisherman's Wharf, an IHG Hotel: Location

Clean, convenient, comfortable
NO
Cleanliness
9
Location
10
Hotel Staff
9
Comfort
7
Price/Quality
8

Rating

8.7
Main reason for choosing Kimpton Alton Hotel - Fisherman's Wharf, an IHG Hotel: Location

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