SpringHill Suites by Marriott San Angelo

 
2544 Southwest BlvdSan AngeloTexas 76901US
SpringHill Suites by Marriott San Angelo

Overall Rating

SpringHill Suites by Marriott San Angelo

Based on 11 Guest Reviews

7.7
Cleanliness
8
Location
9
Hotel Staff
8
Comfort
8
Price/Quality
7
  • Individual guest reviews for SpringHill Suites by Marriott San Angelo

Reviewer Type
Purpose

















Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

8.5
Main reason for choosing SpringHill Suites by Marriott San Angelo: Reputation

Cleanliness
Yes I had a hard time trying to use the key card, I had to go to the front desk twice before I could gain access to the room.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing SpringHill Suites by Marriott San Angelo: Reputation

Friendly--helpful staff
Cleanliness
8
Location
8
Hotel Staff
8
Comfort
8
Price/Quality
8

Rating

8.0
Main reason for choosing SpringHill Suites by Marriott San Angelo: Location

The hotel was very conveniently located close to our grandchildren's home.
I would have preferred to have either a bathtub or a hand held shower head to rinse off so that I would not get my hair wet. I asked in advance when I booked the room, and I was told you had a hand held shower head. I was very disappointed to discover that you did not have one.
Cleanliness
9
Location
9
Hotel Staff
1
Comfort
9
Price/Quality
4

Rating

5.5
Main reason for choosing SpringHill Suites by Marriott San Angelo: Rate

Stock show
Front desk clerk was rude. Manager fixed problem, but no one ever apologized. We left something in the room, I was asked to describe it, when I did, the clerk was rude, also said I had not called earlier, ( manager said I had talked to her) but no one called me back, when I called again, was told that I had not called. All of this over a makeup ag, ridiculous.
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
8
Price/Quality
8

Rating

8.5
Main reason for choosing SpringHill Suites by Marriott San Angelo: Location

Comfortable and convenient. Staff is helpful, polite and available. Liked the two bathroom concept.
Noise between rooms is noticible. In the second bathroom there is not a place to set items used such as razor, toothbrush, etc.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing SpringHill Suites by Marriott San Angelo: Other

The weekend we stayed at SpringHill Suites the hotel was completely booked as there were two weddings occurring that weekend. We noticed the staff was extremely receptive and friendly and treated our requests as though we were the only ones in the hotel. The rooms were clean and bright with comfortable pillows. We will definitely stay at SpringHill Suites again.
Cleanliness
7
Location
7
Hotel Staff
7
Comfort
5
Price/Quality
5

Rating

6.3
Main reason for choosing SpringHill Suites by Marriott San Angelo: Other

I have stayed in this hotel twice before during golf tournaments in San Angelo and have been pleased with the room and service. I have always been with friends on these trips. My husband and I played in a couples tournament and we stayed here. I can honestly say that this was not a good experience. When we arrived we were given a room on the second floor, next door to a very rowdy room full of guest, there party was our party. We could here there conversations and laughter, we immediatly asked to be moved to another room. We were given a room on the first floor and were told it would be quite. We heard the people in the bar laughing and talking until after 11:00 pm, the sound carried all the way down the hall and could be heard over our television. When that noise quited down we heard the man in the room next door snoring all night. During my earlier stays here I have never had an experience like this, but I can garuntee you that my husband and I will stay somewhere else on our next trip to San Angelo.
Cleanliness
5
Location
5
Hotel Staff
5
Comfort
3
Price/Quality
1

Rating

3.7
Main reason for choosing SpringHill Suites by Marriott San Angelo: Other

The A/C was great.
Only took the room because I could not find a lower cost one. The room was a bit silly in its lay out. Heavy sliding glass doors, two RR very dumb. Bed, pillows too soft. TV in the wrong place to watch from the bed. Could not adjust the TV from HD to standard TV viewing so some shows looked odd. Could not get CC on the TV. TV's built-in time out feature stupid. Sofa hard and unneeded for a one night stay. Lighting system by the bed not good. Will not book this hotel again because of cost.
Cleanliness
7
Location
7
Hotel Staff
7
Comfort
7
Price/Quality
5

Rating

6.7
Main reason for choosing SpringHill Suites by Marriott San Angelo: Other

I think the way you have the toilet and bath areas separate is not so good.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
9

Rating

9.8
Main reason for choosing SpringHill Suites by Marriott San Angelo: Rate

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