Staybridge Suites Rochester University, an IHG Hotel

 
1000 Genesee StRochesterNew York 14611US
Staybridge Suites Rochester University, an IHG Hotel

Overall Rating

Staybridge Suites Rochester University, an IHG Hotel

Based on 12 Guest Reviews

9.3
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
10
Price/Quality
9
  • Individual guest reviews for Staybridge Suites Rochester University, an IHG Hotel

Reviewer Type
Purpose

















Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Staybridge Suites Rochester University, an IHG Hotel: Rate

The staff..especially Larissa and the ladies who staffed the breakfast, were superb. Everyone we encountered was professional and so friendly
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Staybridge Suites Rochester University, an IHG Hotel: Location

Absolutely EVERYTHING! We were given an incredible room upgrade just for signing up for their bonus program using an email address. We had an awesome view of the River and university. The kitchenette was well equipped,, the place was immaculate, the breakfast delicious and the location could NOT have been better.
There was not one thing wrong with this hotel!
Cleanliness
10
Location
10
Hotel Staff
9
Comfort
10
Price/Quality
9

Rating

9.5
Main reason for choosing Staybridge Suites Rochester University, an IHG Hotel: Location

Überdurchschnittliches geräumiges Zimmer, absolute Sauberkeit gute und ruhige Lage des Hotels, sehr nettes Personal
Nein!
Cleanliness
9
Location
6
Hotel Staff
10
Comfort
10
Price/Quality
9

Rating

8.8
Main reason for choosing Staybridge Suites Rochester University, an IHG Hotel: Rate

Great breakfast, free laundry facilities with several washers, small library and fitness room. Very accommodating and gracious staff. They even recycle. Classy place
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

9.0
Main reason for choosing Staybridge Suites Rochester University, an IHG Hotel: Location

The room and ammenities were clean and comfortable. And the location was convientent to the places and people we were there to see.
The only complaint that I had was with regards to noise on the last morning we were there. Our room was on the first floor, right next to a room / door that was labeled 'team members only'. For about a half hour between 7:00 and 7:30 AM on Monday that door was opened / closed at least a dozen times. I would recommend adding a gas spring or some other method to slowing the door down so that it doesn't slam when the door is closing.
Cleanliness
9
Location
10
Hotel Staff
9
Comfort
10
Price/Quality
9

Rating

9.3
Main reason for choosing Staybridge Suites Rochester University, an IHG Hotel: Reputation

I was staying at the hotel for business and I had a long day at work. I was relieved to find the social hour in the lobby. I was tired, but welcomed an opportunity for a lite snack and a drink. The lobby staff was more than accommodating, but I think if I come back I will utilize the free shuttle to have dinner out in the community. The room itself was perfect- the bed was comfy and the kitchen area perfect! I only hope next time I can utilize more of the room.
Not at this time.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Staybridge Suites Rochester University, an IHG Hotel: Location

Location...very conveniently located close to the U of Roc and the airport...
Cleanliness
7
Location
7
Hotel Staff
7
Comfort
7
Price/Quality
7

Rating

7.0
Main reason for choosing Staybridge Suites Rochester University, an IHG Hotel: Location

Good breakfast. Close to uni.
My room L22 had a mildewy smell. I asked about it, but if anything was done, the smell did not go away. I don't know what the problem was, but it was not very pleasant.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Staybridge Suites Rochester University, an IHG Hotel: Location

Close to the University of Rochester. Very comfortable room and extremely posh bathrooms. complimentary breakfast was also well above average.
Walls are a little thin
Cleanliness
7
Location
7
Hotel Staff
10
Comfort
9
Price/Quality
10

Rating

8.8
Main reason for choosing Staybridge Suites Rochester University, an IHG Hotel: Facilities

The hotel clerk was very friendly and helpful. We were new to rochester and need directions and she helped us a few times.
The rugs were dirty
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