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SureStay Plus Hotel by Best Western Reno Airport

 
1981 Terminal Way, Reno, Nevada 89502, US
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Hotel overview
SureStay Plus Hotel by Best Western Reno Airport

Overall Rating

SureStay Plus Hotel by Best Western Reno Airport

Based on 63 Guest Reviews

8.7
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
8
Price/Quality
9
  • Individual guest reviews for SureStay Plus Hotel by Best Western Reno Airport

Reviewer Type
Purpose

















Cleanliness
10
Location
10
Hotel Staff
9
Comfort
10
Price/Quality
9

Rating

9.5
Main reason for choosing SureStay Plus Hotel by Best Western Reno Airport: Rate

We were very impressed with the room, the service and the beautiful courtyard.
The bar/lounge was closed.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing SureStay Plus Hotel by Best Western Reno Airport: Location

I had dinner, went to bed and slept very comfortably and woke up in time to catch my plane to Canada
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
5
Price/Quality
10

Rating

9.2
Main reason for choosing SureStay Plus Hotel by Best Western Reno Airport: Location

Close to airport.
The heater made a lot of noise and kept waking me up.
Cleanliness
8
Location
9
Hotel Staff
10
Comfort
8
Price/Quality
8

Rating

8.5
Main reason for choosing SureStay Plus Hotel by Best Western Reno Airport: Location

Check-in staff very helpful resolving a confusing item regarding the reservation. Also, one of the rooms we had booked had a strange odor--house keeping was notified and they sprayed the room; then it was okay.
Cleanliness
10
Location
10
Hotel Staff
9
Comfort
10
Price/Quality
9

Rating

9.5
Main reason for choosing SureStay Plus Hotel by Best Western Reno Airport: Rate

Service uon checking in was excellent. I especially liked the relaxing area around the pool and inner patio area.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing SureStay Plus Hotel by Best Western Reno Airport: Rate

Ate at the restaurant. Shuttle took us to the airport at 330am. Able to leave vehicle at Sure Stay for length of vacation and saved $30. Shuttle came back to airport and picked us up at 2:30 am. GREAT PLACE!!!
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
7

Rating

9.5
Main reason for choosing SureStay Plus Hotel by Best Western Reno Airport: Rate

The room, the restaurant and the staff.
I really think you could offer free coffee with the room rate!!
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing SureStay Plus Hotel by Best Western Reno Airport: Rate

My stay was short. It was great to have the shuttle at 3:30 AM.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing SureStay Plus Hotel by Best Western Reno Airport: Location

The staff was great, I could leave my car in long term parking and the food was great. Also you had a shuttle to the airport.
Cleanliness
9
Location
10
Hotel Staff
9
Comfort
10
Price/Quality
7

Rating

8.7
Main reason for choosing SureStay Plus Hotel by Best Western Reno Airport: Rate

Have stayed many times and it is always a pleasure. I know that everything will be 'right' and consistant.
No
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Reno
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1 Room, 2 Adults
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