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Sofitel New York

 
45 W 44th StNew YorkNew York 10036US
Sofitel New York

Overall Rating

Sofitel New York

Based on 9 Guest Reviews

8
Cleanliness
8
Location
9
Hotel Staff
8
Comfort
8
Price/Quality
7
  • Individual guest reviews for Sofitel New York

Reviewer Type
Purpose

















Cleanliness
10
Location
9
Hotel Staff
10
Comfort
10
Price/Quality
9

Rating

9.5
Main reason for choosing Sofitel New York: Reputation

Staff readiness to satisfy all enquiries
Not applicable
Cleanliness
8
Location
9
Hotel Staff
8
Comfort
9
Price/Quality
8

Rating

8.3
Main reason for choosing Sofitel New York: Reputation

Great location plus good staff, good breakfast
Nothing to fault with the hotel
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Sofitel New York: Location

Great great service across the board. Very nice room as always at a Sofitel.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
9
Price/Quality
9

Rating

9.7
Main reason for choosing Sofitel New York: Location

Concierge was very helpful and went out of their way to help!
Cleanliness
8
Location
10
Hotel Staff
8
Comfort
9
Price/Quality
8

Rating

8.5
Main reason for choosing Sofitel New York: Location

It was so close to the theatre we were going to. There was a great breakfast place a few doors down and a nice bar next door. We had good recommendations from the concierge. We would stay there again.
Cleanliness
7
Location
7
Hotel Staff
7
Comfort
7
Price/Quality
7

Rating

7.0
Main reason for choosing Sofitel New York: Reputation

Didn't have the King room I booked for two nights. Got excuse the system had a problem. Was embarrassed my guest looked at me like wtf.
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

9.0
Main reason for choosing Sofitel New York: Facilities

We were booked for eleven days May 1 to May 12. We had planned on getting the same room that we had a year earlier. When it was not available Mahdi aqrranged for us to stay in Suite 2422. The room was awesome and had the most wonderful patio. We were absolutely over whelmed with our stay. We also had great service with the Hotel Conceirge and Bellmen. Carlomar took care of our tickets to Eric Clapton and Beautiful. Elvis as a Bellman was always friendly and available. We also had the most wonderful lady in Room Service. Barbara was so nice and friendly and made us feel right at home. Thank you to all Sofitel Staff. You are truly wonderful. We Can't wait for next year.
Cleanliness
5
Location
10
Hotel Staff
5
Comfort
5
Price/Quality
5

Rating

5.8
Main reason for choosing Sofitel New York: Rate

Location and bed was comfortable
Room smelled of an air freshner that was trying to cover another scent up. Room is too small for a couple on vacation. Size works well for one person on business trip. Was not able to check in early which was disappointing.
Cleanliness
4
Location
7
Hotel Staff
5
Comfort
3
Price/Quality
2

Rating

4.3
Main reason for choosing Sofitel New York: Location

Location close to theatres
Small room,no view, only one chair

Your Search

Destination:
New York
Rooms:
1 Room, 2 Adults
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