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Hotel Pennsylvania

 
401 7th AveNew YorkNew York 10001US
Hotel Pennsylvania

Overall Rating

Hotel Pennsylvania

Based on 55 Guest Reviews

6.4
Cleanliness
6
Location
9
Hotel Staff
6
Comfort
6
Price/Quality
6
  • Individual guest reviews for Hotel Pennsylvania

Reviewer Type
Purpose

















Cleanliness
7
Location
10
Hotel Staff
10
Comfort
8
Price/Quality
8

Rating

8.7
Main reason for choosing Hotel Pennsylvania: Rate

The staff were so nice.
The accommodations are old. Paint chipping, mirrors blurry.
Cleanliness
3
Location
9
Hotel Staff
5
Comfort
4
Price/Quality
5

Rating

4.8
Main reason for choosing Hotel Pennsylvania: Location

Only the location
The Hotel is probably 50+ years old with about 1000+ room Waiting to check in The corridors in typical floor The Room The cleanliness The bathroom
Cleanliness
7
Location
10
Hotel Staff
7
Comfort
4
Price/Quality
7

Rating

6.5
Main reason for choosing Hotel Pennsylvania: Location

Realmente a localização é a melhor! Macy's, Victoria's Secret, Forever, H&M, Sephora e etc estão todos ao redor. Ao entrar no hotel a primeira impressão é um deslumbro! embora o hotel tenha 18 andares, a quantidade de elevadores faz com que você não perca tempo esperando por ele. porém.....
Por causa do meu vôo acabei chegando no hotel por volta da 1:00PM mas o hotel só libera o check-in pontualmente as 3:00PM. Solicitei a hipótese de guardarem minhas malas para que eu pudesse nesse intervalo procurar algum lugar para almoçar mas ouvi do atendente que eles cobram $4,00 por mala para guarda-las. Como a soma das malas minha e do meu marido daria $16,00 achei um absurdo e fiquei sentada 2horas na recepção aguardando a liberação do check-in. Feito, me dirigi ao meu quarto ao sair do elevador você se depara com corredores muito antigos e portas que mais parecem de uma cela de um presídio. O quarto muito antigo cheirava a mofo, e era o de não fumante! o ar condicionado funcionava porém com a mudança de tempo e a queda brusca da temperatura descobrimos que o botão para regular a temperatura e passa-la para o aquecedor estava quebrado e tivemos que ficar com o quarto na temperatura ambiente. O quarto tinha uma televisão de 14" polegadas, um frigobar e travesseiros bem duros. O banheiro antigo com aspecto de não higienizado, tem chuveiro com água quente embora leve uns bons minutos para aquecer. O quarto foi limpo todos os dias e as toalhas trocadas. Pela fama, tradição e preço eu esperava mais do hotel, fiquei decepcionada! Posso resumir da seguinte forma: Hotel convidativo pela localização e não pela acomodação.
Cleanliness
7
Location
1
Hotel Staff
5
Comfort
7
Price/Quality
6

Rating

5.2
Main reason for choosing Hotel Pennsylvania: Location

Great location - very convenient. Room was much bigger than expected. Also very quiet.
Quite impersonal - partly due to size of hotel & volume of visitors. Felt like we were being 'processed' rather than welcomed. Long queueto check in when we arrived. Quite old fashioned & feels a bit tired. Continental breakfast was a bit of a joke - tiny room with a few self serve facilities. Completely inadequate.
Cleanliness
5
Location
8
Hotel Staff
5
Comfort
5
Price/Quality
7

Rating

5.7
Main reason for choosing Hotel Pennsylvania: Location

The location is the best of this hotel. 3 metro lines are in walking distance and Macy's and other stores are nearby. But this area doesn't have a cozy atmosphere as you can tell for it's location near Penn station.
No frizer is the thing that I didn't like. This hotel provides very minimum level of service. Overall price performance is good though.
Cleanliness
7
Location
7
Hotel Staff
7
Comfort
7
Price/Quality
5

Rating

6.7
Main reason for choosing Hotel Pennsylvania: Rate

Accessible to the subway.
I had very little sleep when I arrived at New York so I asked if I could enter my room early to get a couple hours sleep. I was willing to pay extra. I was told that I could only enter 1 hour before my first scheduled activity so that was pointless. I then arrived back at the hotel about three the next morning finally grateful I could get some sleep especially since I did not have anything scheduled for the next day. I had gotten a few hours sleep and was feeling really grateful that I could stay in bed when the phone rang. I was told I would have to change rooms as they had to do some repair work in that room. Then why did they put me in that room?????????? So much for sleeping in!! I had booked 2 nights stay but wanted to stay for an extra night so I asked if they would tack on another night. I was told I would have to start with a new booking and I would not be able to get the price I was paying. She gave me the price but said if I went over to the computer room I would be able to book it cheaper online than she could book it for me. Since I had forgotten which website I had made the original booking from, at the time, I could only find the same price she had quoted me. I ended up booking a hostel for that night. Since I had stayed an extra day I had to pay the parking garage for one more day then they were paid for through the hotel. I was told I had to return to the hotel to pay that bill. I waited in line to pay, for nearly an hour. I was told I could have paid that at the "Captains Desk" but there was no one at the Captains desk when I went in. I was not happy! I will never have my car parked through a hotel again as every time I had to access something from my car I had to ask for assistance. I found that my car was left unlocked in the parking garage. I guess that would have save damage if anyone would have tried to rob anything that was in it, he said sarcastically. There would not pb a third party involved when it came to paying for the parking. The price was good to start with. Had I found your website to book the extra day I would have gotten the same original price. I know that as when I returned home I checked it out. Drats!!!! But in spite of these problems I still had a good time in New York and will think about returning.
Cleanliness
1
Location
8
Hotel Staff
8
Comfort
2
Price/Quality
1

Rating

3.5
Main reason for choosing Hotel Pennsylvania: Rate

Not too much
If you don't have to don't go to that hotel by the same price you can get much better hotels uptown
Cleanliness
1
Location
10
Hotel Staff
3
Comfort
2
Price/Quality
2

Rating

3.3
Main reason for choosing Hotel Pennsylvania: Rate

Just the location
Not clean
This review was originally written in Russian and translated by To view the original text click here
Cleanliness
6
Location
10
Hotel Staff
7
Comfort
7
Price/Quality
7

Rating

7.2
Main reason for choosing Hotel Pennsylvania: Location

Proximity to the airport Sabiha
Long sought confirmation from eurobooking.com have not found the iPad and had to get them directly to stop the confirmation from your mailbox.
This review was originally written in French and translated by To view the original text click here
Cleanliness
2
Location
10
Hotel Staff
5
Comfort
5
Price/Quality
5

Rating

5.3
Main reason for choosing Hotel Pennsylvania: Rate

Very unhappy about the fact that we had paid for the room and told us that it was not paid! He had returned by mail the invoice to be paid back in a second time!
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