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Eden Roc Miami Beach

 
4525 Collins AveMiami BeachFlorida 33140US
Eden Roc Miami Beach

Overall Rating

Eden Roc Miami Beach

Based on 6 Guest Reviews

8.7
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
8
  • Individual guest reviews for Eden Roc Miami Beach

Reviewer Type
Purpose

















Cleanliness
10
Location
10
Hotel Staff
9
Comfort
10
Price/Quality
8

Rating

9.2
Main reason for choosing Eden Roc Miami Beach: Location

Die super Lage am Strand, dass man sowohl am Pool Liegen und Sonnenschirme, Badetücher und Liegetücher gratis bekam, dass man sogar am Strand jeden Tag 2 Liegen und genügend Badetücher zur Verfügung gestellt bekam. Die Aussicht aus dem Zimmer im 17. Stock war super.
Leider war im Lobby- und Poolbereich Baustelle, mit entsprechend Lärm. Aber dies hat fast nicht gestört! Irgendwann müssen ja Renovationen/Verbesserungen gemacht werden und dies sicher nicht im Winter in der Hauptreisezeit. Dafür hatten wir vollstes Verständnis. Es wäre zu überlegen, ob während der Bauphase deshalb mit dem Hotelpreis etwas gemacht werden sollte. Das Frühstücksbuffet ist mit 36 Dollar pro Person eindeutig zu teuer.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Eden Roc Miami Beach: Rate

Cleanliness
10
Location
10
Hotel Staff
10
Comfort
8
Price/Quality
8

Rating

8.8
Main reason for choosing Eden Roc Miami Beach: Rate

Service, specious room
Unfortunately yes: 1. Your desire to charge an extra overall fee was not disclosed in advance. 2. the terrace of the corner king suit on floor 4 is ugly( some green touch might help) and suffers from kitchen odors.
Cleanliness
7
Location
7
Hotel Staff
7
Comfort
7
Price/Quality
7

Rating

7.0
Main reason for choosing Eden Roc Miami Beach: Other

The Resort was beautiful
The elevators & hallways were hot & stuffy.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Eden Roc Miami Beach: Location

Excellent stay, wished we'd had a bit longer there
Cleanliness
8
Location
6
Hotel Staff
9
Comfort
7
Price/Quality
7

Rating

7.2
Main reason for choosing Eden Roc Miami Beach: Reputation

The staff was simply tremendous. Very helpful, very friendly, although restaurant staff wasn't always trained particularly well, which created some minor service problems.
The young man behind the counter informed us that We only have full body massages. We never did learn what these cost, but were repeatedly told that we would enjoy a full body massage. Quite frankly, neither of us wanted a full-body massage, only head, shoulders, and neck. That was enough to make us give up on the Eden Roc's spa facilities.

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Destination:
Miami Beach
Rooms:
1 Room, 2 Adults
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