Econo Lodge Massena Hwy 37

Breakfast, comfortable bed, extra pillows when asked

There was black stuff in the ice from the ice machine. I did not use the ice.

It was a decent location for our needs. The desk staff were quite pleasant and polite. The bed was comfortable. The room is a good size with a fridge and microwave.

I found a couple hairs on my bedsheets and in the bathtub. As soon as you enter the hotel I smelled cigarette smoke and it started up my asthma. The non-smoking room smelled okay but the bedspread had a musty/smoky smell to it. The walls are paper thin so I could hear the neighbors TV and their conversations. The A/C seemed to have one setting...high...even when switched to low. The breakfast had no fruit choice at all. There was yogurt, make your own waffles, donuts, two cereal choices....one with tons of sugar and one plain and bagels. If you are watching your weight, basically you could only have the yogurt. But it was still a good breakfast for most peoples needs.

The kindness of the staff.

It looks like in need of some refurbishment.