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The Westin Palace, Madrid

 
Plaza de las Cortes, 7Madrid28014ES
The Westin Palace, Madrid

Overall Rating

The Westin Palace, Madrid

Based on 21 Guest Reviews

8.1
Cleanliness
8
Location
9
Hotel Staff
8
Comfort
8
Price/Quality
7
  • Individual guest reviews for The Westin Palace, Madrid

Reviewer Type
Purpose

















Cleanliness
7
Location
7
Hotel Staff
7
Comfort
7
Price/Quality
7

Rating

7.0
Main reason for choosing The Westin Palace, Madrid: Location

The price of drinks in the bar - 28Euro for a gin and tonic - 166 Euro for a bottle of Beefeater in the room when a bottle retails for about 14Euro
Cleanliness
8
Location
10
Hotel Staff
9
Comfort
8
Price/Quality
5

Rating

8.2
Main reason for choosing The Westin Palace, Madrid: Location

Rest. Asia
This review was originally written in Japanese and translated by To view the original text click here
Cleanliness
10
Location
7
Hotel Staff
7
Comfort
10
Price/Quality
7

Rating

8.0
Main reason for choosing The Westin Palace, Madrid: Reputation

Room service is much better snack than breakfast Star. The most well Ikatta Guddzu toilet swab. Also it is not in English-speaking, English is a difficult one another through, I'd resolved not to question yourself as possible. Therefore, the customer is more so in Asia, Japanese and Chinese information is wanted. Spa in the hotel after all? Often did not know details of other facilities.
Cleanliness
6
Location
10
Hotel Staff
5
Comfort
5
Price/Quality
4

Rating

5.8
Main reason for choosing The Westin Palace, Madrid: Location

Easy to get around.
No shower cap, facial cottons.
This review was originally written in Spanish and translated by To view the original text click here
Cleanliness
8
Location
10
Hotel Staff
7
Comfort
8
Price/Quality
7

Rating

8.2
Main reason for choosing The Westin Palace, Madrid: Reputation

The environment.
For the price the rooms are small.
This review was originally written in Italian and translated by To view the original text click here
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing The Westin Palace, Madrid: Rate

Excellent reception service
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing The Westin Palace, Madrid: Other

This review was originally written in Spanish and translated by To view the original text click here
Cleanliness
5
Location
9
Hotel Staff
6
Comfort
6
Price/Quality
3

Rating

6.0
Main reason for choosing The Westin Palace, Madrid: Rate

The location.
Cleaning, the mess that is always in the entrance hall of the hotel with bodyguards, cars on the sidewalk and too many people to be comfortable.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
9
Price/Quality
10

Rating

9.7
Main reason for choosing The Westin Palace, Madrid: Rate

Dining room service was well above excellent.
This review was originally written in Spanish and translated by To view the original text click here
Cleanliness
5
Location
9
Hotel Staff
5
Comfort
7
Price/Quality
7

Rating

7.0
Main reason for choosing The Westin Palace, Madrid: Facilities

The tranquility.
I've been in other 5 star hotels, in this I have seen many staff but without sufficient attention with regard to customers.
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