Melia Avenida América

The hotel is convenient for somebody interested in quick trips from/to the airport but there are some inconveniences such as: food to expensive at restaurant and not many options at the bar. NO bell boy during my stay to move luggage. Person at the door did NOTHING for customers (the content of my purse fell off in front of this person who did not help me pick things up and was rude when I requested some assistance...unbelievable for somebody standing so close and with a job that involves helping people!) Personnel at front desk obvously overwhelmed by too many responsibilities (they said some employees were on vacation!) - In general, unprofessional treatment of customers due to lack of employees and uncooperating personnel.

The rooms are now too old. The treatment is excellent and the breakfast excellent. The Spa does not work half of the "utilities"

Far from the center, A PROBLEM FOR DINING OUT WITH TAXIS AND OTHER ... THE MOUTHS OF VERY DISTANT METRO