Overall Rating htop Royal Star & SPA Based on 15 Guest Reviews
7.3
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Kurt, Pembroke (mt) Pembroke, Malta With friends |
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Andre Caux, France Solo traveller |
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Antonia Parets del valles, Spain Solo traveller |
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Albert Llinars del vallès, Spain Young couple |
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özdemir Bursa, Turkey Family with young children |
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Roger France Solo traveller |
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To drink meal: no water dispenser and ice. It offers to buy bottles of mineral water. He was queuing to buy them. If they give you the city water it is hot "The glass of wine is priced at 1 € supierieur glass. Red wine is served fresh (?)
Anonymous Madrid, Spain Family with older children |
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We were sorely disappointed. For a four star hotel, we did not expect the extremely small and cramped rooms, the ugly musty smell throughout the hallways and in the room. I could not believe that the air conditioning was turned off every night while we slept! By 8 am, you could hardly breathe from the heat which would be understandable in August, but cannot believe that the air would be turned off during a heat wave! The meal hours were ridiculous for Spain where breakfast is normally served until at least 10:30 am on weekdays and 11:00 or even 12:00 on weekends, and I will not mention the rest of the hours which were not compatible with other Spanish meal times. The food was not top quality as advertised. We all had a case of the runs after the first day. And I could not believe that drinks were not a part of the meal plan! The hot jacuzzi was not hot at all and it seemed that to use many of the facilities you had to make reservations. I have never seen this in any other professional hotel.
Mathieu Six fours les plages, France Mature couple |
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We were surprised by the very large number of young people from different European nationalities!! who had behavior tolerable limits .... I would not describe ... HOWEVER THE STAFF OF THE HOME AND SECURITY, VERY PRO. WE HAVE ROOM FOR CHANGE AND have ensured the REST OF CUSTOMERS.
Albert Barcelona, Espanya Solo traveller |
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Andre Paulhan, France Mature couple |
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Hotel correct that we already knew. But the big problem is that it is VERY NOISY NIGHT. Doors slam, many young people in the neighborhood where we were, clap to the doors, shouting in the hallways. It was able to sleep at 6am 2H, where the cries and races in the corridor has resumed. Funny night. Fortunately there was only 1 night. House facing a wall. We WANT to the reservation from April 24 to 27 (two rooms) are faced with the large pool. Thank you
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