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The Walper Hotel, part of JdV by Hyatt

 
20 Queen St S.KitchenerOntario N2G 1V6CA
The Walper Hotel, part of JdV by Hyatt

Overall Rating

The Walper Hotel, part of JdV by Hyatt

Based on 21 Guest Reviews

9.1
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9
  • Individual guest reviews for The Walper Hotel, part of JdV by Hyatt

Reviewer Type
Purpose

















Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

9.0
Main reason for choosing The Walper Hotel, part of JdV by Hyatt: Location

Beautiful hotel which is well located
Need more signage as to room location once you exit the elevator on a floor. Very confusing
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing The Walper Hotel, part of JdV by Hyatt: Location

This was our first visit to the Walper and we were really impressed. It is a beautiful hotel. We appreciated the friendly and helpful staff. The room was spotless and we loved the funky and trendy décor. It was very comfortable and they thought of everything...from robes to a spare umbrella to boxed water chilling in the fridge alongside chilled glasses. The hand delivered coffee in a personalized bag was a nice touch. We would highly recommend the Walper to anyone visiting Kitchener!
No complaints at all.
Cleanliness
10
Location
9
Hotel Staff
10
Comfort
10
Price/Quality
9

Rating

9.7
Main reason for choosing The Walper Hotel, part of JdV by Hyatt: Location

The beautiful decor, the fabulous food, the cheerfulness and helpfulness of the staff, the easy parking.
No, well, not that they could do anything about it: the main road, Charles Street, is under a multi-year renovation project which makes access around the hotel, well, around all of Kitchener, quite confusing for non-residents not familiar with alternate routes.
Cleanliness
9
Location
8
Hotel Staff
9
Comfort
9
Price/Quality
10

Rating

9.2
Main reason for choosing The Walper Hotel, part of JdV by Hyatt: Reputation

Lovingly restored. A beautiful hotel where the original building was respected but the facilities are truly boutique
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing The Walper Hotel, part of JdV by Hyatt: Other

Beautiful, comfortable room, amazingly comfortable bed! Marcel, who greeted us, showed us our room, and gave us advice on where to eat was so helpful and kind - a great ambassador for the hotel.
Nothing - we loved our stay!
Cleanliness
7
Location
7
Hotel Staff
7
Comfort
7
Price/Quality
7

Rating

7.0
Main reason for choosing The Walper Hotel, part of JdV by Hyatt: Location

The decorating of the suite was very well done....very modern.
Cleanliness
8
Location
10
Hotel Staff
9
Comfort
9
Price/Quality
8

Rating

9.0
Main reason for choosing The Walper Hotel, part of JdV by Hyatt: Rate

The friendly and helpful staff, the location and the atmosphere of the hotel
The carpet in my room should really be replaced. I don't know if this applies to other rooms.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
7

Rating

9.5
Main reason for choosing The Walper Hotel, part of JdV by Hyatt: Location

the service was great in all areas
Cleanliness
6
Location
4
Hotel Staff
7
Comfort
2
Price/Quality
3

Rating

4.3
Main reason for choosing The Walper Hotel, part of JdV by Hyatt: Other

No hot water in shower morning and evening. Small rooms, closet sized. Thin walls, could hear people talking in nearby rooms. Old wooden creaky floors. Could hear people walking above and in halls.
Cleanliness
10
Location
10
Hotel Staff
9
Comfort
10
Price/Quality
10

Rating

9.8
Main reason for choosing The Walper Hotel, part of JdV by Hyatt: Location

I had left my camera battery charging in an outlet. I had realized the day after we had checked out. I called to inquire about it , left name and number to contact me. They said they would have to check with house cleaning. I didn't receive a call back so a couple days later I called again and the same thing. I guess they didn't find it but I would have liked a call back before I went out to purchase a new one. Considering I called twice to inquire about it they should have given me the courtesy of a call back!!

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Kitchener
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1 Room, 2 Adults
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