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Palazzo Lakeside Hotel

 
4944 W. Irlo Bronson Memorial Highway, Kissimmee, Florida 34746, US
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Hotel overview
Palazzo Lakeside Hotel

Overall Rating

Palazzo Lakeside Hotel

Based on 20 Guest Reviews

8.2
Cleanliness
7
Location
9
Hotel Staff
8
Comfort
8
Price/Quality
9
  • Individual guest reviews for Palazzo Lakeside Hotel

Reviewer Type
Purpose

















Cleanliness
4
Location
9
Hotel Staff
10
Comfort
7
Price/Quality
9

Rating

8.0
Main reason for choosing Palazzo Lakeside Hotel: Rate

This review was originally written in French and translated by To view the original text click here
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
9

Rating

9.5
Main reason for choosing Palazzo Lakeside Hotel: Rate

The hotel is very comfortable and the staff extremely friendly & helpful. For breakfast, you must like donuts, that's all that is offered.
This review was originally written in Spanish and translated by To view the original text click here
Cleanliness
6
Location
10
Hotel Staff
10
Comfort
9
Price/Quality
9

Rating

8.8
Main reason for choosing Palazzo Lakeside Hotel: Rate

As the friendly staff at the reception.
The cleanliness of the beds was poor.
Cleanliness
7
Location
7
Hotel Staff
7
Comfort
8
Price/Quality
8

Rating

7.4
Main reason for choosing Palazzo Lakeside Hotel: Location

Cleanliness
3
Location
9
Hotel Staff
8
Comfort
7
Price/Quality
8

Rating

7.0
Main reason for choosing Palazzo Lakeside Hotel: Rate

The rooms were run-down (loose fixtures, very few electrical outlets). I saw no insects (excellent!). One odd thing - the iron in my room was defective, so I requested another one. I was told to come to the front desk, get a key to another room, and take the one from that room (self-service).

The staff was very friendly and accommodating; they responded to every request.
The pictures online were deceptive - the rooms were NOT like the ads.
Cleanliness
6
Location
9
Hotel Staff
6
Comfort
8
Price/Quality
9

Rating

7.6
Main reason for choosing Palazzo Lakeside Hotel: Location

The staff at the main desk were quite pleasant. The room cleaning staff (I think her name was Hana) she is a sweetheart. My overall experience was good.

I really liked the location and the view of the lake in the back.
I think that the rooms should be refresed a bit more. Damage to the wall and ceiling not quite repaired, the smell of humidity, the noisy fan in the bathroom. But all in all, it was good. I have been at your hotel before this stay and I will be back, unless you sell..
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
10

Rating

9.2
Main reason for choosing Palazzo Lakeside Hotel: Rate

The friendliness of the staff
My matress it was soft and no support around the edge of the bed, with a ridge in the middle. We had booked on line and (have spent other years at the hotel) we did not make it until the next day and yes we did not cancel or call to say that we would not be there until the next day and was still charged for that night.
This review was originally written in Spanish and translated by To view the original text click here
Cleanliness
8
Location
10
Hotel Staff
8
Comfort
8
Price/Quality
8

Rating

8.4
Main reason for choosing Palazzo Lakeside Hotel: Location

Everything was fine but I'd like to change the breakfast for something more and always serve the same, which include some fruit would be fine gracoias.

The location of the hotel and facilities
Breakfast is very simple.
Cleanliness
6
Location
7
Hotel Staff
7
Comfort
6
Price/Quality
7

Rating

6.6
Main reason for choosing Palazzo Lakeside Hotel: Location

Cleanliness
8
Location
9
Hotel Staff
8
Comfort
8
Price/Quality
10

Rating

8.6
Main reason for choosing Palazzo Lakeside Hotel: Rate

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Kissimmee
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1 Room, 2 Adults
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