Residence Inn by Marriott Kalamazoo East

It was very clean and comfortable.

Great room, great complementary breakfast

Nothing...Absolutely nothing

I went up early to be able to catch my flight the next day which was cancelled due to bad weather so ended up spending another whole day and night. I was at the back of the complex and asked to be moved the second day and was given a room in the gatehouse. The staff was excellent, knew my situation, gave me menus and suggestiions for ordering takeout or the shuttle could take me shopping. Everyone from the front desk to the breakfast gal to the shuttle driver were customer service excellence! Breakfast variety was great, lobby warm and cozy, room was clean and offered everything I needed for an unplanned mini vacation.

Våra boende var utmärkt. Vi rekommenderar starkt detta hotell. Vi vistas i Kalamazoo för en speciell gudstjänst och det hjälpte att ha en bekväm plats att få en god natts sömn.