Country Inn & Suites by Radisson, Kalamazoo, MI

 
1912 E Kilgore RdPortageMichigan 49002US
Country Inn & Suites by Radisson, Kalamazoo, MI

Overall Rating

Country Inn & Suites by Radisson, Kalamazoo, MI

Based on 6 Guest Reviews

7.5
Cleanliness
7
Location
8
Hotel Staff
8
Comfort
8
Price/Quality
7
  • Individual guest reviews for Country Inn & Suites by Radisson, Kalamazoo, MI

Reviewer Type
Purpose

















Cleanliness
8
Location
7
Hotel Staff
9
Comfort
8
Price/Quality
7

Rating

7.7
Main reason for choosing Country Inn & Suites by Radisson, Kalamazoo, MI: Other

Breakfast was just OK
Cleanliness
7
Location
7
Hotel Staff
8
Comfort
9
Price/Quality
7

Rating

7.5
Main reason for choosing Country Inn & Suites by Radisson, Kalamazoo, MI: Other

Nice staff. Comfortable room although small.
A number of people were complaining about morning cold showers. I found it very comfortable except the hockey teams that were staying there kept running up and down the halls which was loud. Breakfast was ok. Nice to have.
Cleanliness
6
Location
8
Hotel Staff
8
Comfort
7
Price/Quality
6

Rating

7.0
Main reason for choosing Country Inn & Suites by Radisson, Kalamazoo, MI: Location

Staff was friendly.
Pretty basic, no frills, only stayed 1 night.
Cleanliness
4
Location
8
Hotel Staff
7
Comfort
5
Price/Quality
5

Rating

5.5
Main reason for choosing Country Inn & Suites by Radisson, Kalamazoo, MI: Facilities

Friendly, conveniently located
The hot tub/spa was out of order and the pool was extremely cold, the entire pool room was uninviting. The maid did not make either bed in our room, she left a note on one bed stating she could not make it due to a c-pap machine being on the bed which is understandable but other hotels have done it, this does not explain why she didn't make the 2nd bed. No vending service, ice machine only on one floor. Shower curtain had mildew stains on it and toilet bowl was unclean around the rim to the point of it being noticeable from the bathroom door. The breakfast was cold and not supplied well although the hotel did not seem to have high attendance or at least not a lot of people eating breakfast. Front desk staff had to do the breakfast room as well. Asked for a receipt at check out to find that the amounts were different than what we were quoted, upon further inspection found that it was not even the credit card that we used. I stayed in this exact location approximately 12 years ago and found it to be worse so you have improved, but this is not a place I will soon return to.
Cleanliness
9
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

9.5
Main reason for choosing Country Inn & Suites by Radisson, Kalamazoo, MI: Reputation

The staff was fantastic. Clean.
Hotel could use some remodeling.
Cleanliness
8
Location
7
Hotel Staff
8
Comfort
8
Price/Quality
9

Rating

7.8
Main reason for choosing Country Inn & Suites by Radisson, Kalamazoo, MI: Location

I enjoyed my 2 night stay at your Country Inn...Manager Frank was MOST helpful with my arrangements to stay and I appreciated that ....my next visit to the Kalamazoo area I will definitely stay with you and I would recommend it to others ....

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