JW Marriott Indianapolis

 
10 S West StreetIndianapolisIndiana 46204US
JW Marriott Indianapolis

Overall Rating

JW Marriott Indianapolis

Based on 7 Guest Reviews

9.3
Cleanliness
10
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9
  • Individual guest reviews for JW Marriott Indianapolis

Reviewer Type
Purpose

















Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing JW Marriott Indianapolis: Reputation

We stayed on 32nd floor. Incredible west (elevator lobby) and east (room) views. The large king size bed and the three spray shower were great surprises too !
Was there any live music scheduled in the building at all ?
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

9.0
Main reason for choosing JW Marriott Indianapolis: Rate

Cleanliness
8
Location
8
Hotel Staff
8
Comfort
8
Price/Quality
7

Rating

7.8
Main reason for choosing JW Marriott Indianapolis: Reputation

Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
9

Rating

9.8
Main reason for choosing JW Marriott Indianapolis: Rate

I was very impressed with Customer service. All staff was very accomodating and my room was spacious, clean and had a wonderful view of city. We had a problem with toilet the first night. It was corrected promtly and the same day the manager sent a handwritten apology for our inconvience and sent complimentary breakfast buffet tickets! I was more impressed that someone actually took the time to send a written apology to me more than anything else. My stay was very nice, I would definitely stay again and would recommend to other to lodge at this facility.
Cleanliness
10
Location
10
Hotel Staff
9
Comfort
10
Price/Quality
9

Rating

9.7
Main reason for choosing JW Marriott Indianapolis: Location

The Hotel staff were all exceptional and treated everyone with respect even the teenage kids. Not all Hotels treat young people with this kind of dignity. Restaurants were excellent and service awesome.
No
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
9

Rating

9.7
Main reason for choosing JW Marriott Indianapolis: Location

Cleanliness
10
Location
9
Hotel Staff
10
Comfort
9
Price/Quality
8

Rating

9.2
Main reason for choosing JW Marriott Indianapolis: Reputation

No matter who we asked, that person was eager to help, and had the answers.

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Destination:
Indianapolis
Rooms:
1 Room, 2 Adults
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Room 1
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