Hilton Garden Inn Independence

 
19677 E Jackson DrIndependenceMissouri 64057US
Hilton Garden Inn Independence

Overall Rating

Hilton Garden Inn Independence

Based on 5 Guest Reviews

7.8
Cleanliness
8
Location
8
Hotel Staff
7
Comfort
8
Price/Quality
7
  • Individual guest reviews for Hilton Garden Inn Independence

Reviewer Type
Purpose

















Cleanliness
10
Location
10
Hotel Staff
4
Comfort
10
Price/Quality
10

Rating

9.0
Main reason for choosing Hilton Garden Inn Independence: Location

It was close to resturants, stores, movie theaters. It was clean and comfortable.
I wasn't impressed with the front desk staff. I couldnt find anyone when it was time to check out. Need to work on customer service skills. I booked online and they didn't verify my identity.
Cleanliness
5
Location
5
Hotel Staff
6
Comfort
5
Price/Quality
4

Rating

4.8
Main reason for choosing Hilton Garden Inn Independence: Other

Olee, in the breakfast room, was courteous and helpful.
Returning to my room at 6pm Saturday, I was VERY disappointed to find that the room had not been cleaned -- bed unmade, bathroom dirty. The desk clerk said she would reduce the bill by $20, but I have yet to see the bill, as I departed at 0400 Monday.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
8
Price/Quality
10

Rating

9.5
Main reason for choosing Hilton Garden Inn Independence: Location

Katie is always friendly, sweet and welcoming!
Not really
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing Hilton Garden Inn Independence: Location

I had breckfast each morning and the cook and staff were wonderful!
Cleanliness
7
Location
7
Hotel Staff
7
Comfort
7
Price/Quality
2

Rating

5.7
Main reason for choosing Hilton Garden Inn Independence: Location

THE AIR CONDITIONER IN THE ROOM.

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1 Room, 2 Adults
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