SpringHill Suites by Marriott Herndon Reston

 
138 Spring StHerndonVirginia 20170US
SpringHill Suites by Marriott Herndon Reston

Overall Rating

SpringHill Suites by Marriott Herndon Reston

Based on 9 Guest Reviews

8.9
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
8
Price/Quality
9
  • Individual guest reviews for SpringHill Suites by Marriott Herndon Reston

Reviewer Type
Purpose

















Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
8

Rating

9.7
Main reason for choosing SpringHill Suites by Marriott Herndon Reston: Rate

Our stay was very comfortable
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

9.0
Main reason for choosing SpringHill Suites by Marriott Herndon Reston: Location

Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing SpringHill Suites by Marriott Herndon Reston: Facilities

Cleanliness
7
Location
10
Hotel Staff
10
Comfort
4
Price/Quality
10

Rating

8.5
Main reason for choosing SpringHill Suites by Marriott Herndon Reston: Facilities

Room Size, Temperature control in the room, media desk, bed comfort
In the mornings, before 8AM Enterprise Rental Car started vacuuming cars in the back of the hotel. This went on for hours. Every time they would get into a car they would beep the car door opener. The man at the front desk told me what was going on and that he would ask them to start after 9:00am, but they did not. It was very annoying to be awakened with beeping horns and a loud vacuum each morning. We were on the 3rd floor and it was like they were right outside our window.
Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing SpringHill Suites by Marriott Herndon Reston: Rate

Cleanliness
10
Location
10
Hotel Staff
10
Comfort
10
Price/Quality
10

Rating

10
Main reason for choosing SpringHill Suites by Marriott Herndon Reston: Location

The staff was warm and friendly, the room was comfortable and the breakfast substantial. The location was convenient for us.
Cleanliness
7
Location
7
Hotel Staff
5
Comfort
6
Price/Quality
7

Rating

6.5
Main reason for choosing SpringHill Suites by Marriott Herndon Reston: Rate

The rug in the room was dirty. The room smelled like mildew. The bathroom door stuck. Our room was not cleaned one day of our stay.
Cleanliness
7
Location
7
Hotel Staff
7
Comfort
7
Price/Quality
7

Rating

7.0
Main reason for choosing SpringHill Suites by Marriott Herndon Reston: Rate

Very close to reston town center...
would have been very easy to give us verbal directions to the town center. as we had quick turn around for dance event.. vs handing us a map..
Cleanliness
9
Location
9
Hotel Staff
9
Comfort
9
Price/Quality
9

Rating

9.0
Main reason for choosing SpringHill Suites by Marriott Herndon Reston: Location

Almost everything. Two luggage carts for a facility this size seemed very insufficient. We had to "follow and help" a customer to her room to ensure we would have a luggage cart to use--this was after waiting 20 minutes to find one of the two in use! We passed this on to the lobby manager.
SEE COMMENTS ABOVE.

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Destination:
Herndon
Rooms:
1 Room, 2 Adults
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Room 1
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